G
Guest
Hi,
I recently bought a new computer with Windows Vista Home Premium 32 bit
installed. I purchased Norton Antivirus 2007 online, downloaded it but it
would not install. The window would open that said "Norton Antivirus" on the
top but the rest of the window was just white. After several attempts, I gave
up, went to the store and bought the cd. When I tried installing that, same
problem. The window would open but it was a blank white box. Frustrated with
that, I purchased McAfee antivirus online, downloaded it, but alas same
problem, the window would open to install but it was just white. I have tried
everything. I tried running in XP compatability mode, right clicking and
installing as administrator (even though I am logged on as adminstrator)
turned the user account access off - nothing has worked. I have also noticed
that Quickbooks downloaded updates from the internet but when it asks if I
want to install the update I click ok and nothing happens. Neither Norton or
McAfee's tech support have been able to help me.
If someone out there could please help me! I am not at all tech savy so
maybe I am just missing something simple. Please help if you can.
I recently bought a new computer with Windows Vista Home Premium 32 bit
installed. I purchased Norton Antivirus 2007 online, downloaded it but it
would not install. The window would open that said "Norton Antivirus" on the
top but the rest of the window was just white. After several attempts, I gave
up, went to the store and bought the cd. When I tried installing that, same
problem. The window would open but it was a blank white box. Frustrated with
that, I purchased McAfee antivirus online, downloaded it, but alas same
problem, the window would open to install but it was just white. I have tried
everything. I tried running in XP compatability mode, right clicking and
installing as administrator (even though I am logged on as adminstrator)
turned the user account access off - nothing has worked. I have also noticed
that Quickbooks downloaded updates from the internet but when it asks if I
want to install the update I click ok and nothing happens. Neither Norton or
McAfee's tech support have been able to help me.
If someone out there could please help me! I am not at all tech savy so
maybe I am just missing something simple. Please help if you can.