Trouble installing DVD RW drive on XP

[Guest]

I tried installing a Sony DRU-800A today and now my pc doesn't recognize my
d:\ or e:\ drives (under 'my computer" it does show the e:\ drive but get an
i/o error when I try to access it). I tried switching the master/slave
ribbon connection (drives have power) and checked the System Config utility
to enable the pimary IDE channel. I also tried to change the transfer mode
in IDE Channel Properties. Nothing is working. Any suggestions would be
extremely helpful. Thanks!

 

[Cari \(MS-MVP\)]

See
http://aumha.org/win5/a/xpcd.php#problems

Do they show up correctly in the BIOS?

 

[Guest]

Thanks Cari, I tried the patch but still no luck. Not sure how to check the
BIOS.

 

[Cari \(MS-MVP\)]

Did you check the jumpers at the rear of the drives. On one IDE cable you
should have a Master and a Slave. If you have two Masters or two Slaves,
often both disappear.

 

[Guest]

One Master, one slave (and I even switched them at one point thinking that
may be the problem and even changed the IDE cable to ensure that wasn't the
problem). Very frustrating, but again I thank you for your assistance.