Trouble importing PST

[hockeytango-no]

I'm hoping somebody has seen this problem before. I'm trying to import
and/or open a PST file in Outlook (I've tried it on versions 2003 and
2007). The PST was created back in 2002 by exporting from an Exchange
v5.5 server mailbox and it's 616MB. When I go to File, Open, Outlook
Data File, in Outlook it opens the PST with no errors and I see the
second "Personal Folders" show up. But every mail folder (inbox,
deleted items, sent items) is empty. My contacts and notes are also
empty. The only folders that contain items are my tasks and calendar.
I know there are supposed to be emails, contacts and notes in the PST
and I'm assuming the 3 tasks and 420 calender events that show up
can't be taking up 616MB of space.

Importing the PST gives the same results.

What am I doing wrong? Thanks!

 

[Brian Tillman]

I'm hoping somebody has seen this problem before. I'm trying to import
and/or open a PST file in Outlook (I've tried it on versions 2003 and
2007). The PST was created back in 2002 by exporting from an Exchange
v5.5 server mailbox and it's 616MB. When I go to File, Open, Outlook
Data File, in Outlook it opens the PST with no errors and I see the
second "Personal Folders" show up. But every mail folder (inbox,
deleted items, sent items) is empty. My contacts and notes are also
empty. The only folders that contain items are my tasks and calendar.
I know there are supposed to be emails, contacts and notes in the PST
and I'm assuming the 3 tasks and 420 calender events that show up
can't be taking up 616MB of space.

Importing the PST gives the same results.

What am I doing wrong? Thanks!

It sounds like the process you used to create the PST was faulty and the
data you wanted wasn't included. One way to have this happen is to export
to a PST and then make a copy of that PST without closing the PST and then
closing Outlook.

 

[hockeytango-no]

It sounds like the process you used to create the PST was faulty and the
data you wanted wasn't included. One way to have this happen is to export
to a PST and then make a copy of that PST without closing the PST and then
closing Outlook.

Well that sucks! So the 616MB file size comes from corrupt data or
just an empty placeholder for data that never made it? I forgot to
mention that I tried to run SCANPST.EXE on the PST and it said it
found errors and tried to fix it, but my data still doesn't show up.
Here is a brief portion of the log from SCANPST.EXE:

**Beginning PST/OST recovery
**Attempting to recover all top-level objects
!!TC (nid=60E) missing required column (10970003)
**Attempting to walk all folders
!!TC (nid=12E) missing required column (10970003)
!!TC (nid=802E) missing required column (10970003)
!!TC (nid=804E) missing required column (10970003)
**Attempting to locate any orphaned folders/messages
**Attempting to check top-level objects for consistency
??Deleting SDO
**Updating folder hierarchy
**Attempting to fix original file
**Attempting to copy back BBT
**Attempting to copy back NBT

Any other workarounds/hope?

 

[Brian Tillman]

Any other workarounds/hope?

There are people whom you can pay to attempt repair of your PST. Google
will find them easily.

 

[hockeytango-no]

There are people whom you can pay to attempt repair of your PST. Google
will find them easily.

THanks for the help!