Trouble Booting

[Scott]

My Windows XP Pro machine is not booting. I recieve one
of two error messages...

Windows could not start because of an error in the
software
please report the problem as:
load needed DLL for Kernal

or I recieve...

windows could not find
system32\drivers\pci.sys

my problem is compounded when I try to use the recovery
consul. I recieve another message that says...

An unexpected error (141071109) occorred at
line 1768 in d:\xpclient\base\boot\setup\arcdisc.c.

I can't even re-boot from the XP disk and reinstall the
Operating systems because I receive this same error
before I'm asked if I want to repair or reinstall.

Any suggestions?

Thanks in advance!

 

[Jake]

-----Original Message-----
My Windows XP Pro machine is not booting. I recieve one
of two error messages...

Windows could not start because of an error in the
software
please report the problem as:
load needed DLL for Kernal

or I recieve...

windows could not find
system32\drivers\pci.sys

my problem is compounded when I try to use the recovery
consul. I recieve another message that says...

An unexpected error (141071109) occorred at
line 1768 in d:\xpclient\base\boot\setup\arcdisc.c.

I can't even re-boot from the XP disk and reinstall the
Operating systems because I receive this same error
before I'm asked if I want to repair or reinstall.

Any suggestions?

Thanks in advance!

.

Problems booting with a Kernel32.dll error are symptoms
of the Swen virus. Run a virus scan of your system
immediately if possible. Also, go to below website for
additional info:
Symantec Security Response - W32.Swen.A@mm

http://securityresponse.symantec.com/avcenter/venc/data/w3
(e-mail address removed)