trouble at start-up

[Guest]

Hi! I have a Compaq Presario Notebook running Windows XP.

Since a few weeks I have been having frequent trouble in starting up. When I
press the power button, after showing the "Compaq" screen, it says that
windows was not shut down properly and asks what I want to do with the
following options: start windows normally or in safe mode. It has already
highlighted Start Windows normally as the last best configuration. I press
enter on it and then it starts Windows. Occasionally it goes to this screen
twice before starting windows.

I dont know what is wrong. I always shut down my notebook properly. Can
someone please help? I was considering using System Restore to go back to a
few months back, but then I'm not sure what would happen to the Norton
Anti-Virus I recently installed (BTW I installed it after these problems
started occuring but I had a previous version installed earlier.) Would I
need to re-install it after System Restore? Or is there some other way of
fixing this problem?

I would really appreciate some help. Thanks in advance.

 

[Rick \Nutcase\ Rogers]

Hi Saman,

After starting normally, open a command prompt - click start/run and type
cmd, then click ok. At the prompt, run "chkdsk C: /r" (without the quotes).
You will not be able to run this in normal mode (you get a message about not
being able to dismount), you need to follow the prompts to schedule this
check to be done on a system reboot. Agree to it, then close the command
prompt and reboot the system. The disk checker may take quite some time to
run, and do NOT do this on battery power - make sure you are plugged in. See
if this helps.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Thanks Rick! I have done that, and so far so good. But it didn't make that
problem every time at start-up before also, so I'm keeping my fingers crossed
that this time its gone for good.

Cheerio!

Saman.

 

[Guest]

Thanks, my note-book is functioning well now, have not had the problem since.