Trojan horse virus

J

judy

Please help! I have the virus Trojan horse downloader
Istbar.4.H and my virus scanner won't budge it or
quarantine it.
Thanks for any advice.
judy
 
J

judy

Hi Patti,
I went into regedit as they suggested but couldn't find
any of the subkeys so am lost to know where to go from
here. Any more suggestions please?
Thanks again for your help, much appreciated :)
juyd
 
R

Rick \Nutcase\ Rogers

Hi Judy,

Restart in Safe mode by hitting F8 as the system first begins to load. Logon
as administrator and run a full system scan with your antivirus software.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
P

Patti MacLeod

Perhaps the files that your virus scanner is finding as infected are in your
System Restore folders. Follow the directions here to disable and then
re-enable System Restore (this will purge ALL restore points):
http://tinyurl.com/3c9s


Regards,
 
J

judy

Thank you for all your help Patti. Good news! I managed
to clean the virus off my computer.
Thanks again :)

judy
 

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