E
Eric
Hello,
We are having a small issue with a user's account. The user had a laptop
that was on the company domain , and the user is currently out of town for a
while. When the user took their laptop, it was left still on the domain, and
logging off/on with their domain login still stored in the system cache.
(Since the laptop is no longer "connected" to the domain.)
Well, the user's password expired since the expiration date for the password
was still set in the local cache, and the user cannot log in.
The user was able to login using the administrator account on the local
computer, but is there a way to:
1. Unlock the cached network login account via the local administrator
account?
2. Transfer the user's network account to a local account to keep the issue
from happening again?
We have thought about giving the user VPN access and unlocking the account,
which solves the first issue. But then how would we go about transferring the
cached network account to a local account without recreating their settings
and everything?
We are having a small issue with a user's account. The user had a laptop
that was on the company domain , and the user is currently out of town for a
while. When the user took their laptop, it was left still on the domain, and
logging off/on with their domain login still stored in the system cache.
(Since the laptop is no longer "connected" to the domain.)
Well, the user's password expired since the expiration date for the password
was still set in the local cache, and the user cannot log in.
The user was able to login using the administrator account on the local
computer, but is there a way to:
1. Unlock the cached network login account via the local administrator
account?
2. Transfer the user's network account to a local account to keep the issue
from happening again?
We have thought about giving the user VPN access and unlocking the account,
which solves the first issue. But then how would we go about transferring the
cached network account to a local account without recreating their settings
and everything?