Track emails of contact in activities when their email address changes

[David Zeidman]

I currently track the emails of my contacts in the activities tab but
when their email changes it is not possible to continue tracking them.
Does anyone know of a way around this?

I was thinking that it may be good to create a custom field - old
email - that could also be tracked by activities but I am not sure how
to assign what fields are tracked by activities.

As a last resort I was thinking of writing some code that would allow
the user to select some emails from a folder, then select a contact
and then automatically assign the contact to those emails. Currently
(in Outlook 2002 at least) it is not possible to assign more than one
email to a contact at a time.

Does anyone have any suggestions as how I would do this. I am entirely
new to programing in Outlook VBA (although I program regularly in
other apps that use VBA so the concepts are not new just the API)

Thanks

David

 

[Sue Mosher [MVP-Outlook]]

The easiest solution is to keep both the old and new email address in the
contact. Activities does not track custom fields. It tracks only email
addresses and contact links added through the Contacts field on the Options
dialog.