Toolbar will not hold customized settings

[Guest]

When one of my users tries to create a custome toolbar in Word it goes away
when the user exits the program. The next time they come into the application
the toolbar customizations are gone. I have tried unistall/reinstall,
deleting her profile and searching for a setting everywhere. Please help

Thanks
JG

 

[Daiya Mitchell]

Does the user have Acrobat 7 installed? If so, see the last section of this
page:
http://gmayor.com/lose_that_adobe_acrobat_toolbar.htm

 

[Guest]

When one of my users tries to create a custome toolbar in Word it goes away
when the user exits the program. The next time they come into the application
the toolbar customizations are gone. I have tried unistall/reinstall,
deleting her profile and searching for a setting everywhere. Please help

Thanks
JG

P.S. This is Word 2003 runing on XP.

 

[Guest]

Thanks. Makes sense now. This started to happen when the user upgraded
Acrobat to 7.0. I will let Acrobat know how unhappy we are with this.

Thanks again.

 

[Suzanne S. Barnhill]

The more people who complain to Adobe the better!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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