Toolbar icons

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am getting this icon in my tool tray area in the lower left hand corner of
my computer screen. This icon flashes between the blue question mark used
for the help and support shortcut for windows and the red circle with a line
through it. When i click on it a red box appears and it says "Your Computer
is Infected." It goes on to say click on the box to get all available
software to remove the problems and it takes you to a website. How can i get
rid of this problem?

Thanks,
Fritch02
 
Thanks very much Rick aka Nutcase. Your info did indeed help me and i did
get rid of that annoying icon. Now i have another problem. When my computer
boots up now it opens a window directly to the windows directory. How do i
stop that from happening?
 
Hi,

This can be caused by leftovers from cleaning up spyware. Try this: Control
Panel/Folder Options/View tab, uncheck the line "restore previous folder
windows at logon". Click apply/ok, do not reboot yet. Start/run msconfig, on
the general tab select the diagnostic mode. Click apply/ok and reboot at
prompted. The folder should not show up now. Rerun msconfig, put the system
back in normal mode. Click apply/ok and reboot once more. Does this help?

For most users, this will resolve the issue. For some that still have
registry damage it will not. If this is the case, could you please export
and post the contents of these keys in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

To do this, start/run regedit, expand the branches to each key (do this one
at a time). Click on the key, then on file/export. Give it any name, then
save to the desktop. Once you have saved both keys, close the registry
editor. Right-click one of the saved files on the desktop, choose edit, it
should open in notepad. Click edit/select all/edit/copy. Open a response to
this post and click in the message text area. Hit ctrl+v to paste the
contents. Repeat for the other saved key.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Back
Top