Toolbar Buttons No Longer Work

[Guest]

I have a user whose buttons (reply, forward, etc) in Outlook 2003 no longer
work. Tried some different stuff such as detect and repair, turning word
on/off as e-mail editor, deleting outcmd.dat from the user profile, none have
worked. Also tried signing on as myself, setup Outlook and all worked OK.
Think I may have to delete his Win XP profile but if there is another easier
solution, I'd like to try it.
Thanx

 

[Roady [MVP]]

Is there a properly configured account in Tools-> Email Accounts?

 

[Guest]

Yes

Is there a properly configured account in Tools-> Email Accounts?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a user whose buttons (reply, forward, etc) in Outlook 2003 no longer
work. Tried some different stuff such as detect and repair, turning word
on/off as e-mail editor, deleting outcmd.dat from the user profile, none
have
worked. Also tried signing on as myself, setup Outlook and all worked OK.
Think I may have to delete his Win XP profile but if there is another
easier
solution, I'd like to try it.
Thanx

 

[Roady [MVP]]

Try a new mail profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Yes

Is there a properly configured account in Tools-> Email Accounts?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a user whose buttons (reply, forward, etc) in Outlook 2003 no
longer
work. Tried some different stuff such as detect and repair, turning
word
on/off as e-mail editor, deleting outcmd.dat from the user profile,
none
have
worked. Also tried signing on as myself, setup Outlook and all worked
OK.
Think I may have to delete his Win XP profile but if there is another
easier
solution, I'd like to try it.
Thanx