corrupt profile for 1 user

[CNewsReader]

I have one user with outlook 2007 on winxp64bit who has a problem with his
profile.
1st when he starts outlook it locks in the splash screen- in safe mode -it
doesnt appear on screen but
appears as a process in taskmanager. I tried removing profile and it
locks up when try to
are there any files I can remove to force a new profile? I can Not find
outcmd.dat anywhere- (that was the fix last time). I can log in with any
other windows profile and load this users profile also- so it isnt exchaneg
server.

any ideas or fixes welcom

Carl

 

[Oliver Vukovics [Public Shareware]]

Hi Carl,

you can try the command "Cleanprofile":
http://www.outlook-tips.net/howto/commandlines.htm

Or you can try to remove the profil in the "Control Panel/Mail" Doubleclick
on "Mail" => Delete Profiles and restart the complete Computer.

Now, if you start Outlook, Outlook will ask you for the name of the new
profile.

Maybe it helps.

 

[CNewsReader]

Thanks
Unfortunately the mail setup locks up when we try to delete the offending
profile.
I will try the cleanprofile command though

 

[Oliver Vukovics [Public Shareware]]

Hi CNewsReader,

you can also use this freeware tool to delete all registry entries of your
profiles.
http://www.publicshareware.com/outlook-public-fix-profile.php

Maybe it helps.

--
Oliver Vukovics
Share Outlook without Exchange (Vista Ready): Public ShareFolder
Synchronize Outlook between PC and Notebook: Public SyncTool
http://www.publicshareware.com