corrupted profile

[Carl]

I have a corrupted profile (an email) in my "Windows Mail" in the "sent
items" that I cannot delete. In addition I also have a number of old emails
in "deleted items" that I cannot remove. This of course has totally
corrupted my "Windows Mail" in VISTA. I cannot sent or received emails and
want to rid my computer of this corruption. ANY SUGGESTIONS? Read on!

I was forced to move my email account using the same account account and
email address to Microsoft Outlook (same computer). Everything is functional
currently, but I want to rid myself, as I said above, of this corrupted
profile.

Thanks
Carl

 

[Hal Hostetler [MVP-P/I]]

Windows Mail doesn't use profiles. The failure to delete messages problem
is usually this:

http://support.microsoft.com/?kbid=941090
Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista

This page will show you how to reset Windows Mail:

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
How to Fix Most Problems with Vista Windows Mail

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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