tool bar selection blank

[Leonard F. Kiesling]

using xp pro, dell 4700 desktop, 4 months old, IE 6.0, sp2. after a recent
uninstall of norton internet security, i noticed a blank selection under
view-toolbars, in the IE browser option. it is for the adobe program. you
can uncheck, or check the blank toolbar option, & the adobe pdf tool bar
will toggle on/off accordingly.

is there a way i can put a name onto the blank toolbar selection?

thank you, len kiesling

 

[Ramesh, MS-MVP]

Leonard,

It's possible to change the name for that toolbar. Before that, download
ToolbarCop from here:
http://windowsxp.mvps.org/toolbarcop.htm

Run ToolbarCop. Generate add-on report (the Notepad icon at the top). The
report opens. Copy the lines starting with " Toolbar: " and post the
information here.

Example:
Toolbar: &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} -
%SystemRoot%\system32\BROWSEUI.dll - Enabled - Current User
Toolbar: &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} -
%SystemRoot%\system32\SHELL32.dll - Enabled - Current User

 

[Modem Ani]

I'm glad you decided to post. I have the same problem after uninstalling
Norton AntiVirus: a blank selection on View - Toolbars instead of the name
of my ad blocking software. As with you, I can toggle the 'blank' to turn
the toolbar on or off. I will be very interested in whatever resolution is
posted.

Modem Ani

 

[Ramesh, MS-MVP]

Hi Modem,

Pls post your log as well.

 

[Leonard F. Kiesling]

here's the info from toolbarcop. i just checked another work computer. the
toolbar should say
" Adobe PDF". thank you for quick reply too! len kiesling

Toolbar: &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} -
%SystemRoot%\system32\browseui.dll - Enabled - Current User

Toolbar: &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} -
%SystemRoot%\system32\SHELL32.dll - Enabled - Current User

Toolbar: (Empty) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - (empty) -
Enabled - Current User

Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program
Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll - Enabled - Current User

Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program
Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll - Enabled - All Users

 

[Modem Ani]

Thank you, Ramesh. I am not currently at the affected computer. I will post
my log later today.

FWIW I have asked Symantec technical support if they have received reports
of this issue, and will post their reply if they are aware of the issue.

Modem Ani

 

[Ramesh, MS-MVP]

Leonard,

Looks like the Adobe toolbar already has a name defined ("Adobe PDF"), but
the conflicting one in this case, seems to be the NIS/NAV toolbar
{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} .

Also, the toolbars seems to be mismapped. For instance, when you click the
unnamed item (possibly NIS), Adobe PDF toolbar activates. To resolve the
problem, see if this helps:

Close all instances of IExplorer.exe. Open ToolbarCop, click Tools menu, and
click Reset Internet Explorer Toolbar layout

 

[Ramesh, MS-MVP]

You're correct Modem Ani. From Leonard's log, the NIS toolbar CLSID
{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} seems to be the culprit.

 

[Leonard F. Kiesling]

Solved!!! ramish! you are great!! thanks for the fix!!! you're the best!!! &
you've helped me before. always greatful, len kiesling

 

[Ramesh, MS-MVP]

You're very welcome Len. Thanks for letting me know!!

BTW, you may simply delete this toolbar item as it's orphaned (missing DLL)
Toolbar: (Empty) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - (empty)

 

[Leonard F Kiesling]

is that deletion performed thru toolbar cop's program? if so, could you
provide the steps or where to start? I'm presently writing from home. i will
delete that toolbar item on monday.
thank you, len kiesling.

 

[Modem Ani]

Hi Ramesh:

It is I, Modem Ani, once again and here are the "Toolbar" lines from my
execution of Toolbar Cop:

Toolbar: &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} -
%SystemRoot%\System32\browseui.dll - Enabled - Current User

Toolbar: &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} -
%SystemRoot%\system32\SHELL32.dll - Enabled - Current User

Toolbar: (Empty) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (empty) -
Enabled - Current User

Toolbar: Super Ad Blocker Toolbar - {B4B3001E-0F56-4E51-8250-BDE11547EC55} -
C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\sabtb.dll - Enabled -
Current User

Toolbar: Super Ad Blocker Toolbar - {B4B3001E-0F56-4E51-8250-BDE11547EC55} -
C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\sabtb.dll - Enabled -
All Users

I guess it's that third entry that's causing a blank space to appear in
View - Toolbars when I use Internet Explorer. I first saw the blank space
after I uninstalled Norton Antivirus 2005.

So how can I get rid of the blank space and replace it with the name of the
Super AdBlocker toolbar?

Thanks for all your help.

Modem Ani

 

[Modem Ani]

....and let me add that, by using the web lookup I determined that the CLSID
in the third line belongs to none other than...Norton Antivirus!

Modem Ani

 

[Ramesh, MS-MVP]

Modem,

This one can be deleted.

Toolbar: (Empty) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (empty) -
Enabled - Current User

Then reset the layout using the Tools menu in ToolbarCop.

 

[Modem Ani]

Success! Thank you, Ramesh, and thanks also for ToolbarCop.

Modem Ani

 

[Ramesh, MS-MVP]

Great! Thanks for the feedback Modem.

 

[Leonard F. Kiesling]

ramish, do i delete the nav toolbar thru toolcop's program? thank you, len
kiesling

 

[Ramesh, MS-MVP]

Len,
Yes you should be able to remove the orphaned toolbar entry using
ToolbarCop.

 

[Leonard F. Kiesling]

deleted the item with toolcop. just wanted to thank you again! ramish, i
really appreciate your help! len kiesling

 

[Ramesh, MS-MVP]

Very welcome Len. Thanks for the feedback.