Missing MSN and Adobe PDF I.E. Toolbars

[Guest]

Today (July 28, 2005), I lost the MSN and Adobe PDF toolbars for I.E. 6. I
tried to reinstall the MSN toolbar and it was up once then I closed my
browser and re-opened it and it was not there. For Adobe PDF toolbar I did
the Detect and Repair option in the Help menu of Adobe Acrobat 6.0
Professional and that did the trick but now it is missing. Is there a way I
could get them back? I would like a step-by-step process of getting the MSN
and Adobe PDF Toolbars back.

 

[Ramesh, MS-MVP]

Jed,

If using Windows XP, try this:

Reset the toolbar setting from Registry using this fix:
http://www.dougknox.com/xp/utils/xp_toolbarfix.htm

 

[Sandi Hardmeier - MVP]

The utility you have been referred to will not fix a problem with third
party toolbars.

I suspect you have a corrupt registry key.
Deleting the following registry key may help as a last resort:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser

If you own an HP computer, use MSCONFIG (startup tab) to disable the HP
utility 'autokit.exe'. If you are using XP you may need to download a 'fix'
from HP, available at:

HP and Compaq Desktop PCs - Customized View Settings on the Internet
Explorer Toolbar Revert to Default Settings After Restarting the Computer
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00059793&dlc=en&lang=en


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[Ramesh, MS-MVP]

Hi Sandi,

IIRC, Doug's program does the same of what you suggested (clears the
WebBrowser\ITBarLayout value) which inturn resets the defaults for _all_ the
toolbars, not only the Address bar.

 

[Guest]

Sandi,

Is it the full folder called WebBrowser that I should delete or is it any of
the registry keys in the folder. The registry keys I have in my
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser are:
1) (Default) which is a REG_SZ
2) {01E04581-4EEE-11D0-BFE9-00AA005B4383} which is a REG_BINARY
3) {0E5CBF21-D15F-11D0-8301-00AA005B4383} same thing as above
4) {47833539-D0C5-4125-9FA8-0819E2EAAC93} same thing as above
5) {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} same thing as above
6) ITBarLayout which is a REG_BINARY

I tried that xp_toolbarfix thing first and that did not help and then I
tried that HP.com link for HP and Compaq Desktop PCs link and that did not
help either. I did go to MSCONFIG > Startup Tab and scrolled down and did
not see autokit.exe in there at all.

 

[Sandi Hardmeier - MVP]

If you can, match the CLSID to the problem toolbars and only delete them.

Alternatively, I'd have a very close look at third party software that may
be running and changing/resetting your toolbar - especially anti-hijack
software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org