To... & CC... buttons don't open Contacts

[Guest]

When I click on the To... button when creating an e-mail all I get is a window that is titled Select Names. The only problem is it is empty. Nada. I go back and check the contacts folder and it has plenty of names with e-mail addresses entered correctly. In fact if I try to send an e-mail from the Contacts folder and click on a name and then click New Message To Contact it works fine. I just don't want to do this everytime. The CC... button does the same thing. Any suggestions? Thanks all in advance.

 

[Jerry]

Chuck,
When you select To: or Cc: there should be a drop down list in the upper
right corner of
the window that opens, Make sure that Contacts is selected or whatever
folder you want to
search in. The default folder must be empty.
Good Luck

When I click on the To... button when creating an e-mail all I get is a

window that is titled Select Names. The only problem is it is empty. Nada.
I go back and check the contacts folder and it has plenty of names with
e-mail addresses entered correctly. In fact if I try to send an e-mail from
the Contacts folder and click on a name and then click New Message To
Contact it works fine. I just don't want to do this everytime. The CC...
button does the same thing. Any suggestions? Thanks all in advance.

 

[Russ Valentine [MVP-Outlook]]

You should always post your Outlook version if you have a question. We can't
read your mind.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]

When I click on the To... button when creating an e-mail all I get is a

window that is titled Select Names. The only problem is it is empty. Nada.
I go back and check the contacts folder and it has plenty of names with
e-mail addresses entered correctly. In fact if I try to send an e-mail from
the Contacts folder and click on a name and then click New Message To
Contact it works fine. I just don't want to do this everytime. The CC...
button does the same thing. Any suggestions? Thanks all in advance.