W
wlln001
I am trying to create a formular which will exclude out of hour support
time..
Here's an example
Device A fails at 25/08/05 05:20:00 and recovers on 30/08/05 11:20:00
The total down time is 126:00:00
However
The total fix time is 61:20:00 because the hours between 18:00:00 -
05:59:59 are excluded from the time to fix figure for each day..
I need a formular which will look at the Fail time and the recovery
time and produce a Fix time, rather than a total down time.
Can anyone help ?????
time..
Here's an example
Device A fails at 25/08/05 05:20:00 and recovers on 30/08/05 11:20:00
The total down time is 126:00:00
However
The total fix time is 61:20:00 because the hours between 18:00:00 -
05:59:59 are excluded from the time to fix figure for each day..
I need a formular which will look at the Fail time and the recovery
time and produce a Fix time, rather than a total down time.
Can anyone help ?????