THREAD STUCK IN DEVICE DRIVER

[Professor Frink]

First off, I apologize if this has been posted before. I am at the end of
my rope and ready to drive to Redmond just to punch an XP developer in the
head. This problem has been going on for almost a year and I'm tired of
it. If ANYONE can tell me what I need to do so I have a solution, I would
GREATLY appreciate it.

OK, here we go. My system specs are:

Gigabyte BA-8INXP motherboard
P4/2.8 GHz
1 GB dual channel RAM (PC2700 I believe. I haven't looked in a while)
110 GB of space in two HDD (30GB Maxtor, 80GB Maxtor)
128MB Radeon 9700 Pro
Sound Blaster Live 5.1

I am not overclocking anything. All components are running as they should
be.

Approximately one week after I built the PC (yes, I built it myself), I
started getting the occasional THREAD_STUCK_IN_DEVICE_DRIVER error. At
first it would drop me back to 640x480x16 and give me the option of
shutting down the computer, which I would do. I would then check my BIOS
version, chipset drivers, etc. and make sure everything was up to date.

Sometimes the problem would be resolved with a couple reboots and
sometimes it would continue to occur until I FINALLY updated something
that stopped it.

Now, within the last month, when it drops, it resets my monitor and I
can't get any signal at all. I have to reboot the computer and reset
everything just to continue.

I go through this any time I update the ATI Catalyst drivers and any time I
do a Windows Update security update. SOMETHING is being updated with both
of these that is causing my problem.

Does ANYBODY know what the cause is? I am as frustrated as I have EVER
been with a computer and nobody wants to take responsibility for it.
Microsoft says it's the mobo or chipset manufacturers fault, the mobo and
chipset manufacturers say the problem is with the video card, and ATI
claims the problem is with either XP or the mobo.

Thanks to ANYONE who helps me out with this.

 

[mb]

First off, I apologize if this has been posted before.

[snip tale of woe]

Does ANYBODY know what the cause is? I am as frustrated as I have EVER
been with a computer and nobody wants to take responsibility for it.
Microsoft says it's the mobo or chipset manufacturers fault, the mobo and
chipset manufacturers say the problem is with the video card, and ATI
claims the problem is with either XP or the mobo.

Thanks to ANYONE who helps me out with this.

Try using 'burnintest professional 3.2' from Passmark software, they have a
30 day evaluation.
http://www.passmark.com/download/index.htm

This software tests one or all of your hardware components. Maybe you should
start with your video card.

 

[Professor Frink]

First off, I apologize if this has been posted before.

[snip tale of woe]

Yet another snip...

Try using 'burnintest professional 3.2' from Passmark software, they have a
30 day evaluation.
http://www.passmark.com/download/index.htm

This software tests one or all of your hardware components. Maybe you should
start with your video card.

Thanks for the help. I tested it with Burnintest Professional 3.2 and
everything passed. I expected that, since I did my chipset update and
everything after I posted the original message.

I'm still looking for any information about what causes this error.

 

[Jym]

Try replacing your ram with a high quality brand. Jym

 

[Professor Frink]

Try replacing your ram with a high quality brand. Jym

I don't think memory has anything to do with it. It only happens when I
do software updates.

 

[John Chin [MSFT]]

Are you using the latest Radeon drivers that was posted 10/08/2003 at
http://www.ati.com ?

If that does not work, go back into your motherboard bios and change AGP
Aperture Size to 4MB and reboot. Is it more stable? If it is, increase AGP
Aperture Size, until your system becomes unstable, and then decease AGP
Aperture Size to the size before it became unstable.

Thanks

This posting is provided "AS IS" with no warranties, and confers no rights

 

[Tige]

Same board here, a bios update just came out to correct
it, otherwise, you'd have to go into your bios and force
4X AGP.