They ask for a key and to activate it

[Guest]

Hello,
I am writting this for a friend who cannot use his PC right now.
Thank you for your help.

It started thursday with the clock going 3 times faster then it should.
Then he coudnt connect msn, and then he coudnt use Firefox. He ran every
program he got to scan for virus and adware or spyware. He found nothing. He
also scan for vundo and some dll but the prog he used didnt find anything bad.

Closed his PC and went to sleep,
The next day he was able to open it but, when they ask you for a user, the
PC was freezing.

Then i think he ran it into safe mode, he was able to go into windows, but
they ask him to activate it. And ask for a key.

He didnt install it or anything, he didnt format it either.
We don't know what to do from there.

Any advices on what to do?
I am not an expert with PC, he is better then me.

Thanks for your help with this problem.

 

[Donald L McDaniel]

Hello,
I am writting this for a friend who cannot use his PC right now.
Thank you for your help.

It started thursday with the clock going 3 times faster then it should.
Then he coudnt connect msn, and then he coudnt use Firefox. He ran every
program he got to scan for virus and adware or spyware. He found nothing. He
also scan for vundo and some dll but the prog he used didnt find anything bad.

Closed his PC and went to sleep,
The next day he was able to open it but, when they ask you for a user, the
PC was freezing.

Then i think he ran it into safe mode, he was able to go into windows, but
they ask him to activate it. And ask for a key.

He didnt install it or anything, he didnt format it either.
We don't know what to do from there.

Any advices on what to do?
I am not an expert with PC, he is better then me.

Thanks for your help with this problem.

I suggest you take it to a well-used shop somewhere. It will cost you
or him money, but without even a little experience with computers and
installing an OS, you both can do nothing but mess it up even further.

All who give you advice are just going to confuse you, my friend.
Take it to a shop, and have them fix it for you.

==

Donald L. McDaniel
Please reply to the original thread.
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