Bob said:
When I Click on Start | Settings | Control Panel, I get
an error box with the message: There was a problem
sending the command to the program". I also get this if
I type a URL into the Start | Run dialog. IE starts up,
but displays the error message.
Baffled Bob
Bob
This behavior appears to be associated with the installed firewall,
specifically with Zone Alarm. Here is some information I found on Google
from a couple of users experiencing the same error message.
<quote>
I had the same error today. Could not open documents from links
on start - documents. also could not click on internet links in email
msgs w/o being prompted for the internet client or something like
that. Disabling zone alarm stopped all of these error messages!
Interestingly, I recently installed an HP Laser Jet 1012 printer.
After that install, zone alarm kept on asking if I wanted two
programs, "javap"?, to access the internet. I had been replying yes,
but since I replied no, the above problem started to occur.
maybe the reinstall of zone alarm undid a restriction by ZA on some
component using IE?
<unquote>
<quote>
I noticed that the problem went away when I turned off ZoneAlarm, so I
uninstalled ZoneAlarm. Then downloaded the latest free version of
ZoneAlarm and installed it. I am not getting the Control Panel
problem nor the Word doc problem. All is well.
<unquote>
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Please reply to the newsgroup so all may benefit.
