"There was a problem sending the command to the program."

[AltaEgo]

Hi

Windows 2007

When I first logon and try to open a file by double-clicking it, the program
(e.g Word or Excel) opens and gives a message "There was a problem sending
the command to the program". Until I shut down again, double-clicking files
works fine. I suspect this is Explorer-related. Does anyone know a fix?

 

[R. C. White]

Hi, Steve.

Windows 2007

There is no such operating system or program.

According to the headers on your message, you are using:
X-Newsreader: Microsoft Windows Live Mail 12.0.1606

But that doesn't tell us if you are using Windows XP or Windows Vista or
Windows 7. (The name is "Windows 7", not "Windows 2007".) As indicated by
its name, this newsgroup is for peer-to-peer support of Vista, but we also
try to help with Win7 problems since there are no Win7 NGs. Microsoft has
chosen to offer forums, rather than newsgroups, for Win7.

WLMail 12.0.1606 is at least a year out of date. Get the current version at
http://download.live.com .

Now, to your actual problem...

When I search for that phrase, "There was a problem sending the command to
the program", in Bing, I get several hits. The first ones point to the Zone
Alarm application. Do you run that program?

When you post back, please be clear as to which Windows version you are
running. It often makes a big difference.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64

 

[AltaEgo]

Thank your for the advice about WLMail. I will update.

Being a little clearer: Windows 7 RC 7600 Enterprise (installed on laptop,
not on this PC).

I had done a web search before asking the question. ZoneAlarn is not
installed so I think we can rule it out.

 

[AltaEgo]

Oops, Windows 7 RC 7600 Enterprise 32 bit

--
Steve

Thank your for the advice about WLMail. I will update.

Being a little clearer: Windows 7 RC 7600 Enterprise (installed on laptop,
not on this PC).

I had done a web search before asking the question. ZoneAlarn is not
installed so I think we can rule it out.

 

[AltaEgo]

No response to this problem on Win 7 forums either. I guess I will have to
live with my hasharound (if it was pretty and could be recommended, I'd call
it a workaround).

 

[Guest]

At a guess it sounds like a DDE error

 

[AltaEgo]

Your guess sounds better than anything else I've heard so far. Is there a
registry hack to put a stop to the annoyance?

 

[Guest]

Possibly. Office uses DDE to open and close programs. You could delete the
DDE info and have it open like notepad does. The downside is that instead of
opening each document in the same process it will start a new instance of
word, which chews up memory.

HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec

is where the DDE conversation is stored, If deleted, opening documents will
default to using
HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\command
which opens like notepad. In Office 2003 it has a switch /DDE thatmay need
to be deleted.

Note Word.Document.8 is for Office 2003.

--
..
--

Your guess sounds better than anything else I've heard so far. Is there a
registry hack to put a stop to the annoyance?

 

[Dr. SAJID]

1st
UNINSTALL&reinstall OR REPAIR MICROSOFT OFFICE
2nd
..and after doing so .never use any programs which will clean temporary files
from computer.files which links word&excell are being deleted when we delete
such temp files.exspecially dummy files,junk files and duplicate files.
these such softwares will have system cleaner or 1 click cleaner, dup.file
cleaner,junk file cleaner. eg tuneup,windows 7/vista/xp manager , trace
eraser .etc

 

[stevecook3dw]

Just confirming that using the fix given above in EXCEL OPTIONS did work
immediately. No other action was required.

Thanks for the help.

Window 7 64 bit
clicking on the file to open the software is my standard practice.

65804

 

[Andrei Antonescu]

Well, I don't have a good english but I hope you will understand
I had the same problem with other applications but neither do I could not find a solution on internet, but I Resolvet my problem!
Go to My Computer
Right Click Properties
Action Center
Windows Program Compatibility Troubleshooter
Click on the Windows Program Compatibility Troubleshooter
Then Click Next
Now select the program ho makes you troubles
Next
Try Recommended settings
Then Click Start Program
When program starts try it to see if it works
If it works Click next and save the settings.
This solved my problem and I hope that this solution will solve you problem to! See ya!