J
jim
A search in this newsgroup for the words "crash"
and "shutdown" reveal multiple pages of people who are
suddenly experiencing similar problems of browser and even
system crashes. Is there a common cause to these problems?
I know spyware is causing some of them, but problems exist
even for those who claim to be vigilant about spyware.
Is it possible that the problems have been caused by the
recent security updates? That seems to be a common
reference point in some of the posts. Does anyone know
anything about this, and has Microsoft chimed in?
Here's my particular problem again, which was posted 3
days ago but didn't receive a response. Any help would be
appreciated. I'm sensing from the lack of responses that
it might be more serious than a simple IE6 problem and
thus beyond my tech level (ex., a registry problem or OS
problem):
My entire system (not just my IE6 browser) has been
crashing constantly over the past two or three months
whenever I access heavy graphics pages while using IE6.
I think the problem may be with sites that feature a lot
of scripting or ActiveX. For example, CNET.com subpages
such as
http://reviews.cnet.com/4521-6531_7-5021436-4.html?tag=txt
almost always cause the system to crash. Other "problem"
sites include searches performed on Travelocity, Orbitz,
etc.
The trouble seems to be related to IE6 since I have no
problems using Mozilla Firebird or Opera on those same
sites. I also never had problems with IE6 until recently.
When using IE6 on the problem sites, I get one of three
main types of crashes:
1) An exception OE error message on a blue screen such as:
"An exception OE has occurred at 0028:C2A58B7F in VxD tcpip
(01) + 00020C9F. This was called from 0028:C0010324 in
VxD NDIS(01) + 00005AA0. It may be possible to continue
normally."
- other messages have referred to "0028:80000000 in VxD
__", and "0028:C001DFE8".
When I get the above error messages, I can sometimes get
back to my desktop but the internet doesn't work anymore
(pages time out and I get a "The page cannot be displayed"
message). I have to reboot to use the internet again.
2) A green horizontal bar at the top of my screen.
When I get the green horizontal line, the whole system
is frozen and the only thing I can do is turn off the
computer and reboot.
3) Or, the whole system immediately crashes and the
computer restarts itself. There is a faint popping or
clicking sound, followed by a black screen and then the
rebooting process begins automatically.
I never have a problem with other applications or when I'm
using IE6 on light-duty web pages.
I run Windows ME on a fairly robust Dell system which
presumably has plenty of memory, etc. (256 MB RAM) I have
Norton Firewall and Internet Security, but the problem
exists even when I disable those programs. I ran several
full system scans with Norton and McAfee and don't seem to
have a virus. I ran all three major spyware programs and
don't seem to have any spyware that is causing the
problem. I ran cwshredder and disabled third party
extensions to no avail. I have scandisked and defragged.
I use Window Washer daily so my temporary internet files,
etc. should be cleared.
I installed a cable modem (Optimum Online) about three
months ago. The problem started about a month after that
but again does not occur with other browsers. The problem
seemed to coincide somewhat with updating my IE6 with the
recent security patches.
I uninstalled IE6 back down to IE 5.5 and then reinstalled
IE6 but that didn't help (either in 5.5 or 6).
I tried System Restore back to before I installed the
cable modem but that didn't solve the problem.
Any other ideas would be greatly appreciated. I have
started using Opera and Mozilla when I plan on visiting
heavy duty web sites, but I still would prefer to use IE6
if someone could help me solve the crashing problem.
Thanks.
and "shutdown" reveal multiple pages of people who are
suddenly experiencing similar problems of browser and even
system crashes. Is there a common cause to these problems?
I know spyware is causing some of them, but problems exist
even for those who claim to be vigilant about spyware.
Is it possible that the problems have been caused by the
recent security updates? That seems to be a common
reference point in some of the posts. Does anyone know
anything about this, and has Microsoft chimed in?
Here's my particular problem again, which was posted 3
days ago but didn't receive a response. Any help would be
appreciated. I'm sensing from the lack of responses that
it might be more serious than a simple IE6 problem and
thus beyond my tech level (ex., a registry problem or OS
problem):
My entire system (not just my IE6 browser) has been
crashing constantly over the past two or three months
whenever I access heavy graphics pages while using IE6.
I think the problem may be with sites that feature a lot
of scripting or ActiveX. For example, CNET.com subpages
such as
http://reviews.cnet.com/4521-6531_7-5021436-4.html?tag=txt
almost always cause the system to crash. Other "problem"
sites include searches performed on Travelocity, Orbitz,
etc.
The trouble seems to be related to IE6 since I have no
problems using Mozilla Firebird or Opera on those same
sites. I also never had problems with IE6 until recently.
When using IE6 on the problem sites, I get one of three
main types of crashes:
1) An exception OE error message on a blue screen such as:
"An exception OE has occurred at 0028:C2A58B7F in VxD tcpip
(01) + 00020C9F. This was called from 0028:C0010324 in
VxD NDIS(01) + 00005AA0. It may be possible to continue
normally."
- other messages have referred to "0028:80000000 in VxD
__", and "0028:C001DFE8".
When I get the above error messages, I can sometimes get
back to my desktop but the internet doesn't work anymore
(pages time out and I get a "The page cannot be displayed"
message). I have to reboot to use the internet again.
2) A green horizontal bar at the top of my screen.
When I get the green horizontal line, the whole system
is frozen and the only thing I can do is turn off the
computer and reboot.
3) Or, the whole system immediately crashes and the
computer restarts itself. There is a faint popping or
clicking sound, followed by a black screen and then the
rebooting process begins automatically.
I never have a problem with other applications or when I'm
using IE6 on light-duty web pages.
I run Windows ME on a fairly robust Dell system which
presumably has plenty of memory, etc. (256 MB RAM) I have
Norton Firewall and Internet Security, but the problem
exists even when I disable those programs. I ran several
full system scans with Norton and McAfee and don't seem to
have a virus. I ran all three major spyware programs and
don't seem to have any spyware that is causing the
problem. I ran cwshredder and disabled third party
extensions to no avail. I have scandisked and defragged.
I use Window Washer daily so my temporary internet files,
etc. should be cleared.
I installed a cable modem (Optimum Online) about three
months ago. The problem started about a month after that
but again does not occur with other browsers. The problem
seemed to coincide somewhat with updating my IE6 with the
recent security patches.
I uninstalled IE6 back down to IE 5.5 and then reinstalled
IE6 but that didn't help (either in 5.5 or 6).
I tried System Restore back to before I installed the
cable modem but that didn't solve the problem.
Any other ideas would be greatly appreciated. I have
started using Opera and Mozilla when I plan on visiting
heavy duty web sites, but I still would prefer to use IE6
if someone could help me solve the crashing problem.
Thanks.