The Windows Live Newsreader crashes with Outlook running

[Jerry]

Windows 7 64-bit & Office 2007.
If I start the windows live newsreader while Outlook is running the
newsreader will crash.
Running the newsreader when Outlook is not running, everything works fine.

Any ideas?

 

[Russ Valentine]

Error message?
Happens sporadically here, too, but relaunching always works. Not sure it's
an Outlook issue. I expect Microsoft programs to crash, so I don't notice it
that much.

 

[Jerry]

Just the usual "application has stopped responding" stuff. This is logged in
the Event Viewer:

Faulting application name: wlmail.exe, version: 14.0.8089.726, time stamp:
0x4a6ce53d
Faulting module name: MSMAIL.DLL, version: 14.0.8089.726, time stamp:
0x4a6ce58f
Exception code: 0xc0000005
Fault offset: 0x0000cef5
Faulting process id: 0x119c
Faulting application start time: 0x01cab4cbd351fb99
Faulting application path: C:\Program Files (x86)\Windows
Live\Mail\wlmail.exe
Faulting module path: C:\Program Files (x86)\Windows Live\Mail\MSMAIL.DLL
Report Id: 159b3101-20bf-11df-818f-0019d13de1ba

BTW, I have an excellent record with MS programs - almost never crash in my
case. Guess I'm lucky

Now I have shut down Outlook, restarted wlmail, restarted Outlook - all
fine. Then I shut down both, started Outlook, then wlmail, all fine still.
Today, after restarting Windows, there are no issues.

 

[Russ Valentine]

Yup. Same here:
Faulting application name: wlmail.exe, version: 14.0.8089.726, time stamp:
0x4a6ce53d
Faulting module name: MSMAIL.DLL, version: 14.0.8089.726, time stamp:
0x4a6ce58f
Exception code: 0xc0000005
Fault offset: 0x000099e8
Faulting process id: 0x73c
Faulting application start time: 0x01cab0fb7d912378
Faulting application path: C:\Program Files (x86)\Windows
Live\Mail\wlmail.exe
Faulting module path: C:\Program Files (x86)\Windows Live\Mail\MSMAIL.DLL
Report Id: be291e6e-1cee-11df-b560-0024e8e9a8f0

Hasn't done it for a couple of days now.