There are a couple of possibilities - but both, I believe, require VBA to
set/unset.
The Tools > Customize menu option can be disabled (in all versions of Word,
I believe) ...
CommandBars("Tools").Controls("Customize...").Enabled = False ' or True
Toolbar Customization can be completely disabled in Word 2003 ...
Commandbars.DisableCustomize = True ' or False
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