Charles said:
I'm using Office 2007.
I was able to connect to my company's Exchange server without fail until my
computer was migrated to a new domain and the SID changed. Since then, I
cannot connect to the server when I'm not on my company's network. Outlook
shows Disconnected.
The log file displays this message:
The store was last opened on a different machine
I have uninstalled Office and installed it.
Any ideas on what's preventing me from connecting to the server?
Thank you
I don't do domain admin duties but, as I recall, you needed to ensure
that your domain login was allowed to roam (so the SID of your host
could change, like when walking up to a different host even on your
company's network and logging in from there).
I read in a forum (ExpertsExchange) that roaming profiles don't cover
Outlook mail profiles. There was mention of using Outlook Profiler, a
3rd party utility (
http://goff.nu/products/windows/profiler/index.html).
However, although Outlook mail profiles are not automatically setup for
roaming domain users, Outlook's data files are saved under the user's
application folder under their profile path which is part of their
roaming profile. A roaming profile includes everything under the
%userprofile% path, including the Applications folder where Outlook
saves its user-specific files, except for the "Local Settings" folder.
The roaming profile also saves the HKCU hive for that user. So I have
to wonder if your IT folks hasn't setup roaming profile support at their
domain server.
Roaming profiles is different than folder redirection (see
http://www.computerperformance.co.uk/w2k3/gp/group_policy_folder_redirect.htm).
Also, it is possible to exclude some folders from a roaming profile
although it be rather stupid to exclude the Application Data folder.
You didn't mention either so you don't know about them or they aren't
implemented at your company. Talk to your IT folks.
Could also be a problem in the Exchange configuration so you'll need to
talk to your mail admin at work. You did not mention HOW you connect to
your company's network when not at work. They're not going to let you
connect to their Exchange server over a non-secured network connection
nor are they going to share their intranet with anyone that wants to.
So when your computer is not at work, just how is it connecting to your
work's network (so it can get at their Exchange server)?
