Outlook Loading

[nicktji]

I recently installed Office 2007 and when I was setting up Outlook I entered
work email information hoping that Outlook would find my exchange server
settings much like my personal blackberry does.

Now when Outlook opens, it tries to connect to the exchange server but
cannot and therefore will not open. Is there any way to fix this? I have
tried uninstalling, deleting all outlook files I can find and then
reinstalling.

I'm running Windows 7. The error messages are as follows:

"The connection to Microsoft Exchange is unavailable. Outlook must be
online or connected to complete this action."

I click ok and get an option window for exchange server settings (which I
don't have and my company won't give). I click cancel and I get:

"Cannot open your default email folders. The file
C:\Users\Nick\AppData\Local\Microsoft\Outlook\outlook.ost is not an offline
folder file."

I click ok and outlook exits.

 

[ANONYMOU S]

You need to delete the account or what outlook says "remove" the account.
To do this, go to:Tools, Account Settings. In the window you will see an
icon to "Remove" with an X beside it. This is the last item of the icons
you see.

You first need to select or highlight the account in question before you can
delete it.

hth

 

[Milly Staples [MVP - Outlook]]

What mail are you trying to set up? Your work mail? Personal mail?

If work, then contact your exchange admin for the correct settings. If
personal, contact your ISP (or use their web page) for your account
settings.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, nicktji asked:

| I recently installed Office 2007 and when I was setting up Outlook I
| entered work email information hoping that Outlook would find my
| exchange server settings much like my personal blackberry does.
|
| Now when Outlook opens, it tries to connect to the exchange server but
| cannot and therefore will not open. Is there any way to fix this? I
| have tried uninstalling, deleting all outlook files I can find and
| then reinstalling.
|
| I'm running Windows 7. The error messages are as follows:
|
| "The connection to Microsoft Exchange is unavailable. Outlook must be
| online or connected to complete this action."
|
| I click ok and get an option window for exchange server settings
| (which I don't have and my company won't give). I click cancel and I
| get:
|
| "Cannot open your default email folders. The file
| C:\Users\Nick\AppData\Local\Microsoft\Outlook\outlook.ost is not an
| offline folder file."
|
| I click ok and outlook exits.