The specified network name is no longer available

B

Big Kahunas

Running XP with SP2, I am not able to move files of
moderate size to my servers (2003). Sitting on the XP
client and moving a file (2GB) to a non-mapped share on
the server, after 10-12 seconds I receive an error msg,

Error Copying File or Folder:
Cannot copy FILENAME: The specified network name is no
longer available.

Each time this occurs (whenever I copy), the Eventlog
shows Event ID 3019 (The redirector failed to determine
the connection type.) The explanation for this event
is "The redirector could not determine the physical
characteristics of the connection, for example, the media
type or bandwidth." "This message is logged for
informational purposes only." And "No user action is
required."

Talk about gross understatement ... how about "no user
interaction is required for people who wish to run
standalone systems"?

Does anyone have any information on why the redirector on
XP SP2 suddenly loses track of who it is talking to and
shuts down the connection, and what we can do to correct
it?
 
H

Hans-Georg Michna

Running XP with SP2, I am not able to move files of
moderate size to my servers (2003). Sitting on the XP
client and moving a file (2GB) to a non-mapped share on
the server, after 10-12 seconds I receive an error msg,

Error Copying File or Folder:
Cannot copy FILENAME: The specified network name is no
longer available.

Each time this occurs (whenever I copy), the Eventlog
shows Event ID 3019 (The redirector failed to determine
the connection type.) The explanation for this event
is "The redirector could not determine the physical
characteristics of the connection, for example, the media
type or bandwidth." "This message is logged for
informational purposes only." And "No user action is
required."

Talk about gross understatement ... how about "no user
interaction is required for people who wish to run
standalone systems"?

Does anyone have any information on why the redirector on
XP SP2 suddenly loses track of who it is talking to and
shuts down the connection, and what we can do to correct
it?

Please have a look at http://www.michna.com/kb/WxSP2.htm. I'd
look at the repair options for the IP stack and particularly for
the Winsock. Check also for the NetBIOS node type problem.

And check the computer for advare (and viruses).

Hans-Georg
 
G

Guest

I have read the document, but it does not resolve the issues for me. The
connection between my new Win XP professional machine just seems to
periodically stop, then re-start again, enough to not allow copy operations
(Cannot copy FILENAME: The specified network name is no longer available), or
running programs remotely on another computer (the connection to the other
computer terminates and my program has to be restarted from the beginning).

The event log shows that a redirector failed, furthermore it talks about
this being a problem for a tunneled connection or a PPPoE connection. I just
have a wireless connection that uses TCP/IP, but I am clueless what these
other connections are. I connect to the internet through a proxy server.

My network setup worked great with my previous notebook (win 2000) with
which I used the exact same wireless device.

Any ideas?
Beate
 
H

Hans-Georg Michna

I have read the document, but it does not resolve the issues for me. The
connection between my new Win XP professional machine just seems to
periodically stop, then re-start again

Beate,

this sounds like
http://www.michna.com/kb/WxNetwork.htm#Lose_access_to_shares_and_printers_after_3_minutes.
, enough to not allow copy operations
(Cannot copy FILENAME: The specified network name is no longer available), or
running programs remotely on another computer (the connection to the other
computer terminates and my program has to be restarted from the beginning).

The event log shows that a redirector failed, furthermore it talks about
this being a problem for a tunneled connection or a PPPoE connection. I just
have a wireless connection that uses TCP/IP, but I am clueless what these
other connections are. I connect to the internet through a proxy server.

My network setup worked great with my previous notebook (win 2000) with
which I used the exact same wireless device.

Any ideas?

Is PPPoE among your network components? If yes, it would be a
good idea to find out whether you actually need it. That depends
on the kind of Internet connection you use.

If it is there, but not needed, it would be better to remove it.

Hans-Georg
 
G

Guest

Yes, I read this document as well. The properties for my wireless connection
do not even let me access anything on the Authentication tab. Enable IEEE
etc. is grayed and not checked by default.

I have gone back to working with my old notebook which is a 3-year old Win
20000 Pentium 600 CPU, and it is about five times as fast as this new Win XP
Prof SP2 Pentium M 1.7 GH notebook. I am using the exact same wireless
network connection. This is just completely puzzling. I am sure that the
reason for the slow speed is the network. When I try to print on a network
printer with some advanced printing options from within outlook, the XP
machine freezes up, and I have to reboot. Copying large files does not work
(specified network name is no longer available). The connection just keeps
connecting and disconnecting. The notebook had the problem prior to SP2, I
had just hoped that installing the service pack would fix the problem.

Thanks for your suggestions, if you have any others, I'd love to hear about
them.
Beate
 
H

Hans-Georg Michna

I am sure that the
reason for the slow speed is the network.

Beate,

have you tried placing the laptop near the base station for a
test? Perhaps the wireless adapter is insensitive or half
defective. Have you looked at the signal strength indicator in
Windows?

Hans-Georg
 
G

Guest

Thanks for your message. I resolved my problems. HP tech support thought that
somehow my windows registry got broken or that the disk image that the
computer came with was faulty. So yesterday, I re-installed XP, drivers, etc.
etc., and so far I have not encountered any problems. The wireless network is
working the way I am used to from my previous notebook. Copying works,
browsing is no longer constantly interrupted. I have noticed that when I
installed a network printer, things really slowed down when I started
programs. This appeared to be related to an older 2003(!) driver that I had
for the printer. I have updated the driver and made this printer not my
default printer, again with the result that everything runs smoothly.

I think, I have to learn about how to back up my registry on CD and then
restore it to an earlier point, so if anything of this sort happens again, I
do not have to go through a re-installation.

Thanks again for your help,
Beate
 
H

Hans-Georg Michna

I think, I have to learn about how to back up my registry on CD and then
restore it to an earlier point, so if anything of this sort happens again, I
do not have to go through a re-installation.

Beate,

thanks for reporting back!

If you notice any failure in time, i.e. within a few days, you
can roll back to the last restore point using System Restore.

Beyond that it may be a good idea to make full backups
regularly, but that requires a big enough storage medium like an
external disk. Always back up the system state along with the
files and folders.

Hans-Georg
 

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