The specified domain either does not exist or could not be contact

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Guest

I am looking at one my users home PC's. She is currently unable to log in as
it is asking for a password - she has 3 accounts + administrator, none of
which have a password. On attempting to log-in the message "The specified
domain either does not exist or could not be contacted" appears. I have tried
the Ctrl+Alt+Del to see if ther is any way of changing domain/local machine
but no option is available. It should not be looking for a domain as it is a
stand alone home PC running XP Home. I can't find anyway into this to even
see what's going on. I notice that some other have had this same problem. Any
ideas?

Thanks

Dave
 
Hi there Dave,

Try this:

Do the CTRL+ALT+DELETE again, then at the bottom of the logon window, click
on the options button.
In the drop-down box, select the computer name and log in as administrator.
The you should be able to change the PC to a Workgroup instead of a Domain.

Let me know if this helps!

Best Regards,

~Will
 
Thanks William,

I tried that but no drop down menu appears only username and password. It is
XP Home so should not support domain anyway.

Thanks

Dave
 
I'm willing to bet the user's PC became infected
with a nasty virus and made significant changes
to the O/S. A "clean install" of Windows XP
is perhaps the best solution.

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Thanks William,
|
| I tried that but no drop down menu appears only username and password. It is
| XP Home so should not support domain anyway.
|
| Thanks
|
| Dave
|
|
|
|
|
| "William Anderson" wrote:
|
| > Hi there Dave,
| >
| > Try this:
| >
| > Do the CTRL+ALT+DELETE again, then at the bottom of the logon window, click
| > on the options button.
| > In the drop-down box, select the computer name and log in as administrator.
| > The you should be able to change the PC to a Workgroup instead of a Domain.
| >
| > Let me know if this helps!
| >
| > Best Regards,
| >
| > ~Will
| >
| > "Dave" wrote:
| >
| > > I am looking at one my users home PC's. She is currently unable to log in as
| > > it is asking for a password - she has 3 accounts + administrator, none of
| > > which have a password. On attempting to log-in the message "The specified
| > > domain either does not exist or could not be contacted" appears. I have tried
| > > the Ctrl+Alt+Del to see if ther is any way of changing domain/local machine
| > > but no option is available. It should not be looking for a domain as it is a
| > > stand alone home PC running XP Home. I can't find anyway into this to even
| > > see what's going on. I notice that some other have had this same problem. Any
| > > ideas?
| > >
| > > Thanks
| > >
| > > Dave
 
I have since diagnosed a faulty memory module which has been causing frequent
blue-screens apparently. I suspect this may have screwed something up in the
registry and would like to re-install the O/S however the disks which come
with the PC do not allow this (non-bootlable) and the restore utility built
into the PC will completely wipe everything. Why do manufacturers do this.
Would be so much better to allow a simple re-install of the O/S only. Grrr!
:o(
Click to expand...

Thanks anyway

Dave
 
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