The same email is received in multiples

[Guest]

When receiving emails they are often repeated and also duplicated into other
subfolders including sent folder and its subfolders. My attempts to set rules
from the Organiser is not solving the problem

 

[BillR [MVP]]

Remove all rules you have tried for this. Disable any antivirus add-in.
Download al existing messages on the server using another email client or
another Outlook profile.

 

[Guest]

Thank you to BillR for your response, but my searching thru the organizor has
not found a way to remove the rules. I'm sure it must be simple, but I'm
stuck. Can you advise me please...Jake

 

[Chuck Davis]

Thank you to BillR for your response, but my searching thru the organizor
has
not found a way to remove the rules. I'm sure it must be simple, but I'm
stuck. Can you advise me please...Jake

Hit the F1 key and search for "delete rule." (without the quotes) This
problem had plagued me for several weeks, but deleting all rules and
starting over, did the trick.