Hi Charles—I didn’t notice your post until two days ago. (I’ve had a bad
crash and couldn’t check back here until recently.) I’ve discovered that
there is a “Send Feedback on Word†option in the Help menu in Word 2004,
which I’ve acquired on the Mac, so I’ll use that in the future. I
congratulate MS on including such a mechanism. I’ll also flesh out the
suggestions I’ve made here with the additional material I’ve been spurred to
create by the criticism I’ve received. Maybe that fuller exposition will
result in their being accepted rather than rejected!
However, I too am annoyed at MS for funneling suggestion-box input into your
product-support forum. It should have either set up a separate room on this
site for such Suggestion-box input, or flagged it with prefix-text explaining
its nature, to soften the reaction the regulars here to it. FYI, here’s the
link to the first in a pair of data-entry forms that I used:
http://www.microsoft.com/office/com...ffice&pt=3a4e9862-cdce-4bdc-8664-91038e3eb1e9
) The text there reads:
***
“Frustrated? Got a great idea? Want to see a new feature?
“The Microsoft Community is a public forum where you can submit suggestions
for Microsoft products and see suggestions that others have made. Community
participants vote for suggestions, and Microsoft uses the votes to help
prioritize features in upcoming versions. Each month, Microsoft will respond
to the suggestions with the most votes.
“Start by entering your suggestion below. We'll search for it in the
community and if your suggestion already exists, you can add your vote to it
instead of posting it again.
“Enter your suggestion in a brief sentence (4-10 words)
“Example: Outlook should let me change the meeting organizer.â€
***
The above implies that one thread per suggestion was desired. Since I wanted
to avoid repeating myself (a bad idea I now realize), I molded the rest of my
suggestion, beneath the subject line, so that it was a continuation of
it—i.e., as though the subject line had been the first sentence. And I also
made another decision that would have been OK in other circumstances, but not
here: I tried to maintain stylistic consistency between my lead sentence and
the rest of my text. This resulted in an overly terse suggestion. I should
have “tested the waters†first by making just a couple of suggestions.
One other annoyance of MS’s submission form is that, when it was unable to
post a suggestion to the discussion group due to heavy traffic, it erased the
user’s data.
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