The operation failed due to a registry or installation problem.

[Guest]

Outlook quit working - loads but will not perform any new operations. When I
try to access menu items to trouble shoot nothing happens or I get the
following message - "The operation failed due to a registry or installation
problem. Restart Outlook and try again. If the problem persists, please
reinstall."

I have tried several reinstalls with no success.

Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and active
scanning, and using windows native firewall.

Thanks for any help. NN

 

[Roady [MVP]]

Tried loading Outlook in safe mode already?
Start-> Run; "path to outlook.exe" /safe

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Outlook quit working - loads but will not perform any new operations. When
I
try to access menu items to trouble shoot nothing happens or I get the
following message - "The operation failed due to a registry or installation
problem. Restart Outlook and try again. If the problem persists, please
reinstall."

I have tried several reinstalls with no success.

Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and active
scanning, and using windows native firewall.

Thanks for any help. NN

 

[Guest]

Thanks for the response. Outlook safe mode gives me the excact same error
message.

NN

 

[Roady [MVP]]

Do the other Office applications work correctly for you?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

Yes

If I logon to the computer in my wife's profile, her outlook works fine, but
if I log back on as myself (an administrator) outlook does not work.

NN

 

[Roady [MVP]]

Try is with a clean mail profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Yes

If I logon to the computer in my wife's profile, her outlook works fine, but
if I log back on as myself (an administrator) outlook does not work.

NN

 

[Guest]

Thanks,

I just did that and the new profile works fine. Is there an easy way to
migrate all my folders and calendar appointments and tasks from the old to
the new profile?

NN

Try is with a clean mail profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Yes

If I logon to the computer in my wife's profile, her outlook works fine, but
if I log back on as myself (an administrator) outlook does not work.

NN

Tried loading Outlook in safe mode already?
Start-> Run; "path to outlook.exe" /safe

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Outlook quit working - loads but will not perform any new operations.
When
I
try to access menu items to trouble shoot nothing happens or I get the
following message - "The operation failed due to a registry or
installation
problem. Restart Outlook and try again. If the problem persists, please
reinstall."

I have tried several reinstalls with no success.

Using a window XP SP2 computer, Outlook 2003, with AVG antivirus and
active
scanning, and using windows native firewall.

Thanks for any help. NN

 

[Brian Tillman]

I just did that and the new profile works fine. Is there an easy way
to migrate all my folders and calendar appointments and tasks from
the old to the new profile?

Had you followed all the instructions on the web page Robert cited, you
would already have your old data available to you.