"The Movies" For the love of god can some one help me!

G

Guest

Right at the end of installing this game the message is
1628:Failed installation.Every time i look at this error code it says the
same thing that im not a computer administrator but i am thats what is so
confusing i have defrag'd hard drive disk clean ups when i got in touch with
their support group they told me to remove service pack 2 which i cant find
on my computer(windows xp )
so then they told me to remove windows installer 3.1 which i did and that
didnt work i asked a friend to see if it installed on there computer and it
does its not a soft ware problem its not a back ground problem so what the
hell is it can any one help thhis is driving me mad
 
J

Jimmy S.

Hi ickle_miss_strop,

Let's try a couple of things to get that working for you again:

1. Startup your system in SAFE MODE by pressing F8 repeatedly
while your system is booting up after you've shut down your system

2. Create a NEW "Computer Administrator" account, login and install the
game using that account. This will help eliminate any profile issues.

--
Cheers, * Windows XP MVP Shell / User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________




ickle_miss_strop Wrote:
=================
| Right at the end of installing this game the message is
| 1628:Failed installation.Every time i look at this error code it says the
| same thing that im not a computer administrator but i am thats what is so
| confusing i have defrag'd hard drive disk clean ups when i got in touch with
| their support group they told me to remove service pack 2 which i cant find
| on my computer(windows xp )
| so then they told me to remove windows installer 3.1 which i did and that
| didnt work i asked a friend to see if it installed on there computer and it
| does its not a soft ware problem its not a back ground problem so what the
| hell is it can any one help thhis is driving me mad
 
T

Thomas Kuck

There is a new installer (install shield) available for download at the
Microsoft site. Just go to microsoft.com and do a search in the download
section.

ickle_miss_strop said:
Right at the end of installing this game the message is
1628:Failed installation.Every time i look at this error code it says the
same thing that im not a computer administrator but i am thats what is so
confusing i have defrag'd hard drive disk clean ups when i got in touch with
their support group they told me to remove service pack 2 which i cant find
on my computer(windows xp )
so then they told me to remove windows installer 3.1 which i did and that
didnt work i asked a friend to see if it installed on there computer and it
does its not a soft ware problem its not a back ground problem so what the
hell is it can any one help thhis is driving me mad


---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 0603-0, 01/15/2006
Tested on: 1/16/2006 8:16:01 AM
avast! - copyright (c) 1988-2004 ALWIL Software.
http://www.avast.com
 
G

Guest

Thomas Kuck said:
There is a new installer (install shield) available for download at the
Microsoft site. Just go to microsoft.com and do a search in the download
section.




---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 0603-0, 01/15/2006
Tested on: 1/16/2006 8:16:01 AM
avast! - copyright (c) 1988-2004 ALWIL Software.
http://www.avast.com

I have the same problem, and I've got the new Windows Installer 3.1, and
I've also tried creating a new profile using the method described by Jimmy S.
But to no avail it still does not install. I've tried installing it on
another computer and it installs fine, no problems.

Here's all the info I can tell you about My comp:User is Admin in all cases.
winXP home Ed. - up to date.
..NET framework 1.1 installed, 2.0 won't install (access denied copying
certain files).
Can't install driver update Catalyst 6.3 for ATI graphics card (it doesn't
detect any version of .NET framework), although the old/original
driver-software did.
 
J

Jimmy S.

Hi GWF,

Your best solution would be to repair Windows using these instructions:

How to repair Windows XP:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

GWF Wrote:
=================
| "Thomas Kuck" wrote:
|
|| There is a new installer (install shield) available for download at the
|| Microsoft site. Just go to microsoft.com and do a search in the download
|| section.
||
|| ickle_miss_strop wrote:
||| Right at the end of installing this game the message is
||| 1628:Failed installation.Every time i look at this error code it says the
||| same thing that im not a computer administrator but i am thats what is so
||| confusing i have defrag'd hard drive disk clean ups when i got in touch with
||| their support group they told me to remove service pack 2 which i cant find
||| on my computer(windows xp )
||| so then they told me to remove windows installer 3.1 which i did and that
||| didnt work i asked a friend to see if it installed on there computer and it
||| does its not a soft ware problem its not a back ground problem so what the
||| hell is it can any one help thhis is driving me mad
|||
||
||
|| ---
|| avast! Antivirus: Outbound message clean.
|| Virus Database (VPS): 0603-0, 01/15/2006
|| Tested on: 1/16/2006 8:16:01 AM
|| avast! - copyright (c) 1988-2004 ALWIL Software.
|| http://www.avast.com
||
||
||
||
|
| I have the same problem, and I've got the new Windows Installer 3.1, and
| I've also tried creating a new profile using the method described by Jimmy S.
| But to no avail it still does not install. I've tried installing it on
| another computer and it installs fine, no problems.
|
| Here's all the info I can tell you about My comp:User is Admin in all cases.
| winXP home Ed. - up to date.
| .NET framework 1.1 installed, 2.0 won't install (access denied copying
| certain files).
| Can't install driver update Catalyst 6.3 for ATI graphics card (it doesn't
| detect any version of .NET framework), although the old/original
| driver-software did.
 
G

Guest

Thanx, I'll give that a try. I was almost going to resort to wiping
everything and starting fresh. :/

I'll let you know how it goes. [well I hope]
 

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