For the love of God.. Help me!

G

Guest

Ok. I'm not here to bash Vista. I'm really not. But I've crashed over 50
times in the past 24 hours. I cannot play Halo 2 without it crashing between
10-30 min. Sometimes It'll hang. Most commonly I'll get a Blue screen. I've
never seen a buggier operating system. My first series of BSOD's was due to
the >3gb ram crash, which was patched. But I can't find a patch for this:

Playing Halo 2 I'll get a blue screen with anything from an IRQ error, a
PAGE_FAULT_IN_NONPAGED_AREA error, to System Service Exception. All of these
happen with dxgkrnl.sys referenced.

I've updated all of the drivers to my:

NVidia 8800 GTX
Fatal1ty X-Fi Sound Card
NVidia 680i SLI Chipset, North Bridge, etc.
Monitors even have drivers.

I've read that the X-Fi cards have conflicts with the 8800 GTX cards. So I
disabled it. Still no go.

I've spent an additional 600$ in new RAM thinking it's this legacy crap I've
got in it, as EVERY OTHER PART IS NEW. I just spent nearly 3 grand on this
thing, and I can barely use it for it's intended purpose: Gaming.

GPU Temperature during gaming is at most 80C (the GPU Can go up to 100C
before issues arise) and at idle is 62C

CPU is an Intel Core 2 Duo Conroe E6850, operating at less than 30C thanks
to the Peltier cooler I have in effect.

The case has two 250mm fans on the intake and plenty of air flow, keeping
ambient temperature to about 35C with the sensor resting near the video card.

So I know it can't be a heat issue. I know it can't be a hardware issue.
This stuff works... well worked.. fine in XP.

So please, PLEASE PLEASE tell me what is wrong, what I'm doing wrong here.
I'm a computer nerd. You have no idea how frustrating it is not to be able to
fix this problem myself. But MS want's me to pay just to get the software,
which I paid for, to even work. This just does not seem right to me. What's
worse is it's their own game, and it's crashing the OS.

So I'm asking you guys. Anyone have an idea of what this problem could be
that I haven't tried? If this is in the wrong area, please forgive me. I felt
this the best section, as it doesn't really fall into any other section...

For the TLDR Crowd:

My system's got top of the line parts, and is crashing constantly.
I've tried removing the sound card which is suspected to cause conflicts in
other (internet) threads.
Not a hardware failure, suspect driver conflict.
Help.
 
M

Markus

Ok. I'm not here to bash Vista. I'm really not. But I've crashed over 50
times in the past 24 hours. I cannot play Halo 2 without it crashing between
10-30 min. Sometimes It'll hang. Most commonly I'll get a Blue screen. I've
never seen a buggier operating system. My first series of BSOD's was due to
the >3gb ram crash, which was patched. But I can't find a patch for this:

Playing Halo 2 I'll get a blue screen with anything from an IRQ error, a
PAGE_FAULT_IN_NONPAGED_AREA error, to System Service Exception. All of these
happen with dxgkrnl.sys referenced.

I've updated all of the drivers to my:

NVidia 8800 GTX
Fatal1ty X-Fi Sound Card
NVidia 680i SLI Chipset, North Bridge, etc.
Monitors even have drivers.

Did you disable the onboard stuff in the bios?
I've read that the X-Fi cards have conflicts with the 8800 GTX cards. So I
disabled it. Still no go.

Older thread that agrees with you:
http://forums.nvidia.com/lofiversion/index.php?t28972-50.html

-Markus
to reply by email please add x1a to Markus
 
B

Bigguy

You sure that's 80 degrees Centigrade?
80C is hottish for a GPU...

Are you OCing the RAM or CPU?

Sounds most like RAM, PSU or temperature problems...

Is system stable at lower CPU clock/FSB speeds?

What is PSU rating?

Guy
 
A

Andrew McLaren

One quick question - are you using SLI? Or running with a single card?

Also, to confirm ... you're not seeing the same STOP error over and over;
you're actually seeing many different errors - several different blue
screens, plus other crashes and hangs - right??

Thinking ....
 
G

Guest

80C is standard for a 8800 GTX under load. Actually right now it's running 73
under load and 59 not.

PSU is a Thermaltake 850 modular PSU with four dedicated 12V rails for
cards. More than enough juice to handle this stuff.

I have new RAM coming by Tuesday. I hope that's all it is... The new ram is
4-3-3-10 timings, 2 2GB sticks. Mushkin.

And I'm sorry, but UNDERCLOCKING components I paid top dollar for just
doesn't seem like a good solution. Besides the fact that if it can't run
default there's a problem, underclocking can be as dangerous as overclocking.
 
G

Guest

No, not running SLI. Single card only, and I'm seeing one of three different
stop errors. The most common has no label, but references dxgkrnl.sys as
causing the issue.

I've also had the page fault in non paged area twice and the System Service
one once.
 
G

Guest

OH, and I've been playing Halo 2 for the past 2 hours with no crash. I
applied update KB936710-x64, and tried KB938979-x64, but that one said it
didn't apply...

Haven't seen a crash since though. We'll see...
 
A

Andrew McLaren

Michichael said:
OH, and I've been playing Halo 2 for the past 2 hours with no crash. I
applied update KB936710-x64, and tried KB938979-x64, but that one said it
didn't apply...

Okay, that's good news (I hope). Was typing a longer reply, but let's wait
and see how it goes.

The good news is that to troubleshoot the problem, you have just keep
playing Halo! :)

Let us know how you get on.
 
G

Guest

Well.. the system didn't crash, halo froze but otherwise good. Also, the
card's running at 72 under load now, instead of 80. dunno What to tell ya...
 
V

Vista User

Michichael said:
Ok. I'm not here to bash Vista. I'm really not. But I've crashed over 50
times in the past 24 hours. I cannot play Halo 2 without it crashing
between
10-30 min. Sometimes It'll hang. Most commonly I'll get a Blue screen.
I've
never seen a buggier operating system. My first series of BSOD's was due
to
the >3gb ram crash, which was patched. But I can't find a patch for this:

Playing Halo 2 I'll get a blue screen with anything from an IRQ error, a
PAGE_FAULT_IN_NONPAGED_AREA error, to System Service Exception. All of
these
happen with dxgkrnl.sys referenced.

I've updated all of the drivers to my:

NVidia 8800 GTX
Fatal1ty X-Fi Sound Card
NVidia 680i SLI Chipset, North Bridge, etc.
Monitors even have drivers.

I've read that the X-Fi cards have conflicts with the 8800 GTX cards. So I
disabled it. Still no go.

I've spent an additional 600$ in new RAM thinking it's this legacy crap
I've
got in it, as EVERY OTHER PART IS NEW. I just spent nearly 3 grand on this
thing, and I can barely use it for it's intended purpose: Gaming.

GPU Temperature during gaming is at most 80C (the GPU Can go up to 100C
before issues arise) and at idle is 62C

CPU is an Intel Core 2 Duo Conroe E6850, operating at less than 30C thanks
to the Peltier cooler I have in effect.

The case has two 250mm fans on the intake and plenty of air flow, keeping
ambient temperature to about 35C with the sensor resting near the video
card.

So I know it can't be a heat issue. I know it can't be a hardware issue.
This stuff works... well worked.. fine in XP.

So please, PLEASE PLEASE tell me what is wrong, what I'm doing wrong here.
I'm a computer nerd. You have no idea how frustrating it is not to be able
to
fix this problem myself. But MS want's me to pay just to get the software,
which I paid for, to even work. This just does not seem right to me.
What's
worse is it's their own game, and it's crashing the OS.

So I'm asking you guys. Anyone have an idea of what this problem could be
that I haven't tried? If this is in the wrong area, please forgive me. I
felt
this the best section, as it doesn't really fall into any other section...

For the TLDR Crowd:

My system's got top of the line parts, and is crashing constantly.
I've tried removing the sound card which is suspected to cause conflicts
in
other (internet) threads.
Not a hardware failure, suspect driver conflict.
Help.

Go into your BIOS settings and see if you can set your memory voltage. I had
the same problem when I built my Vista machine. After I set the memory
voltage to the correct value for my memory I have not had one crash yet.
 
G

Guest

I'll give it a shot when the new RAM comes. But the current RAM is set to
it's timings (4-4-4-12).

Also, I dunno what did it, but that KB patch, which is supposedly only for
multiple GPU (SLI) usage.

http://support.microsoft.com/kb/936710

This has reduced the load on my GPU so it only runs 65-70 under load instead
of up to 80. And I haven't crashed yet. hmmm...
 
A

Adam Albright

I'll give it a shot when the new RAM comes. But the current RAM is set to
it's timings (4-4-4-12).

Also, I dunno what did it, but that KB patch, which is supposedly only for
multiple GPU (SLI) usage.

http://support.microsoft.com/kb/936710

This has reduced the load on my GPU so it only runs 65-70 under load instead
of up to 80. And I haven't crashed yet. hmmm...

I'm assuming you mean the chip on your graphic card? Intense gaming
can cause heat build up. Lot of people know they can overclock their
CPU, I'll wager a lot don't know you can also overclock your graphic
card. Of course proceed only if you're willing to assume the risk.

Have you tried this?

http://forums.firingsquad.com/firingsquad/board/message?board.id=hardware&message.id=70995
 
S

Seven

Adam Albright said:
I'm assuming you mean the chip on your graphic card? Intense gaming
can cause heat build up. Lot of people know they can overclock their
CPU, I'll wager a lot don't know you can also overclock your graphic
card. Of course proceed only if you're willing to assume the risk.

Have you tried this?

http://forums.firingsquad.com/firingsquad/board/message?board.id=hardware&message.id=70995

Yeah moron.
Most gamers who know their memory timings don't know you can OC the GPU !
And if he is monitoring his GPU temps, I'll wager he understands.
 
G

Guest

I'd prefer not to overclock the GPU.

And scratch my statement of stability. It crashed again -.-;;

*sigh*
 
G

Guest

No need to start flaming folks.

Anyway, little update. Got another PAGE_FAULT_IN_NONPAGED_AREA from
dxgkrnl.sys, tried calling Microsoft. The rep effectively repeated a mantra
of I need to go to support.microsoft.com for assistance. Which tells me I
need to pay 60 bucks to actually get through to a human being, because I get
"Unknown error, please re-enter your product ID" whenever I try to use e-mail
support.

This time it was trying to play Counterstrike: Source.

So this isn't just limited to Halo... BSOD's so far today (got on it 3 hours
ago...): 6.
 
F

Frank

Michichael said:
No need to start flaming folks.

Anyway, little update. Got another PAGE_FAULT_IN_NONPAGED_AREA from
dxgkrnl.sys, tried calling Microsoft. The rep effectively repeated a mantra
of I need to go to support.microsoft.com for assistance. Which tells me I
need to pay 60 bucks to actually get through to a human being, because I get
"Unknown error, please re-enter your product ID" whenever I try to use e-mail
support.

This time it was trying to play Counterstrike: Source.

So this isn't just limited to Halo... BSOD's so far today (got on it 3 hours
ago...): 6.

Try calling your mobo maker tech support and have them run thru your
BIOS settings with you.
They know more about hardware than anyone.
I've done this with Asus many times before with excellent results.
Especially if you're oc'ing anything and be sure an tell them the temps
you're currently seeing.
Frank
 
G

Guest

Hard to do when you have a full time job as a Systems Administrator and your
hours are the exact same as theirs! =P

But yeah I'm getting sick of Vista really fast. Can't even get my music to
play from my speakers, and voice from my headset in Halo 2. But that's going
in another thread in a few moments. Had another PAGE_FAULT_IN_NONPAGED_AREA
error, as well as a SYSTEM_SERVICE_EXCEPTION when I EXITED counterstrike
source.... Hmmm... -.-;

Now my GPU is reading at most 81C at really intensive scenes of Halo 2, so I
was worried it'd be a heat issue, but it just doesn't seem to click, as I've
played it at upwards of 100C without any issues. The card is just designed
for higher heat. Since both the mobo and the card are from XFX, who's tech
support is great, I'm going to grill their tech support team about the
issues. Specially since Microsoft would rather make you pay for support in
getting it to work =P
 
A

Adam Albright

Yeah moron.
Most gamers who know their memory timings don't know you can OC the GPU !
And if he is monitoring his GPU temps, I'll wager he understands.

Somebody piss in your oatmeal again doofus? Maybe you need an enema.
 

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