The HP with XP-SP2 has extremely poor performance.

S

Stan Hilliard

My original goal was to speed up my neighbor's 2002 HP (XP SP2 2002).
It was extreeeeeemly slow. I found the 32G hard drive full so I
started a thread about uninstalling HPselect saying this:
I am helping a friend to free up some space on a hard drive and found
HPselect (5G) in C:\Program Files\. The filenames are suggestive of
games. I plan to uninstall it, but I noticed something unusual. The
characters of the path name and the characters of the filenames stand
out from other paths and files in Windows Explorer. They look lit up
and bright green instead of black.
What does this indicate? Is this any reason to not uninstall it?
Stan Hilliard

Since then I have made several changes but nothing speeded up the PC.

1 - Uninstalled HPselect and freed up 5G.

2 - Uninstalled Norton and installed Microsoft Essentials.

3 - Stopped Kodak easyshare.exe

4 - Checked virtual memory -- OK

5 - Downloaded and ran the free version of AdAware. It found 177
objects and it recommended they be removed, but there was no button
for removal, (I think it's labeled "perform the recommended action")
so I think the items are still there.

6 - Ran chkdsk /f

7 - Load defrag. It indicated C:=32GB and D:=1GB. C: had 17GB free
(52%) which is unexpectedly high (as replacing Norton with MS
essential must have freed an additional 10GB!) but I verified the HDD
space using Windows Explorer Properties. In properties I unchecked the
indexing service. This made the PC run and run and run.

8 - It takes forever for IE8 to connect to the Internet through
Comcast high-speed cable. Whenever IE8 is started, a new install
wizard starts up to install IE8 again. So far I have not done that.

9 - Also, Windows XP-SP3 wants to install but so far I have declined
-- as I wanted to try to get the thing running right first.

10 -- When slow, sometimes CPU=100% but sometimes it is 97% idle.

Advice will be appreciated,
Stan Hilliard
 
D

db

you might try booting
into safe mode and
see if system performance
is better.

if so, then it is likely that
third party drivers of
software are causing
the problem you have.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen
 
T

The poster formerly known as 'The Poster Formerly

My original goal was to speed up my neighbor's 2002 HP (XP SP2 2002).
It was extreeeeeemly slow. I found the 32G hard drive full so I
started a thread about uninstalling HPselect saying this:


Since then I have made several changes but nothing speeded up the PC.

1 - Uninstalled HPselect and freed up 5G.

2 - Uninstalled Norton and installed Microsoft Essentials.

3 - Stopped Kodak easyshare.exe

4 - Checked virtual memory -- OK

5 - Downloaded and ran the free version of AdAware. It found 177
objects and it recommended they be removed, but there was no button
for removal, (I think it's labeled "perform the recommended action")
so I think the items are still there.

6 - Ran chkdsk /f

7 - Load defrag. It indicated C:=32GB and D:=1GB. C: had 17GB free
(52%) which is unexpectedly high (as replacing Norton with MS
essential must have freed an additional 10GB!) but I verified the HDD
space using Windows Explorer Properties. In properties I unchecked the
indexing service. This made the PC run and run and run.

8 - It takes forever for IE8 to connect to the Internet through
Comcast high-speed cable. Whenever IE8 is started, a new install
wizard starts up to install IE8 again. So far I have not done that.

9 - Also, Windows XP-SP3 wants to install but so far I have declined
-- as I wanted to try to get the thing running right first.

10 -- When slow, sometimes CPU=100% but sometimes it is 97% idle.

Advice will be appreciated,
Stan Hilliard

Hi Stan.

You don't mention the hardware specks of this computer. It probably
needs more ram.

Role back to IE7 or use Firefox, as IE8 has known performance and
stability problems on XP.

This machine sounds old. If it has never been reinstalled clean, it
probably is chocked full of performance robbing bit-rot. Best way to
get rid of that would be to backup all data, then format and reload the
drive. Better yet, get a new drive which is going to be faster anyway,
load windows on there, and install the current HDD as a slave drive, so
the user can still access all of their data.

Good luck.
 
S

sanjacstudent12

The poster formerly known as 'The Poster said:
Hi Stan.

You don't mention the hardware specks of this computer. It probably
needs more ram.

Role back to IE7 or use Firefox, as IE8 has known performance and
stability problems on XP.

This machine sounds old. If it has never been reinstalled clean, it
probably is chocked full of performance robbing bit-rot. Best way to
get rid of that would be to backup all data, then format and reload the
drive. Better yet, get a new drive which is going to be faster anyway,
load windows on there, and install the current HDD as a slave drive, so
the user can still access all of their data.

Good luck.
.

If you had Norton 360, you may have had backup files being saved to your
recovery partition. At any rate, check your recovery partition to see if it
is full.
 

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