"The Connection to the Exchange Server is unavailable"

[Mike]

Hi folks,

I have a problem I can't figure out, and googling isn't helping much. I
have a SBS 2003 server running Exchange 2003. I have several remote users
accessing Outlook 2003 via "Outlook over the internet", and all works fine.
I set up a new computer (Vista Business) for a remote user (while connected
to my local network) and configured Outlook over the Internet, and it seemed
to work fine. I brought the PC to it's new office today, hooked it up to the
network and everything is fine except for Outlook. When I first brought up
outlook, it prompted for the username and password, and I inputted her
domain\username and password, but it didn't like that and failed and left
outlook disconnected. I rebooted tried again, same result. I tried to
remove the Exchange account, and just set it up again, but it doesn't want to
let me do that either. Outlook goes to not responding, and I get the error
message: "The connection to the Microsoft Exchange Server is unavailable.
Outlook must be online or connected to complete this action".

Any ideas? Do I need to uninstall and reinstall Outlook?

Mike

 

[kocnuray]

Hi folks,

I have a problem I can't figure out, and googling isn't helping much.  I
have a SBS2003serverrunningExchange2003.  I have several remote users
accessingOutlook2003via "Outlookover the internet", and all works fine.
I set up a new computer (VistaBusiness) for a remote user (while connected
to my local network) and configuredOutlookover the Internet, and it seemed
to work fine.  I brought the PC to it's new office today, hooked it up to the
network and everything is fine except forOutlook.  When I first brought upoutlook, it prompted for the username and password, and I inputted her
domain\username and password, but it didn't like that and failed and leftoutlookdisconnected.  I rebooted tried again, same result.  I tried to
remove theExchangeaccount, and just set it up again, but it doesn't want to
let me do that either.  Outlookgoes to not responding, and I get the error
message: "The connection to the MicrosoftExchangeServerisunavailable.  Outlookmust be online or connected to complete this action".  

Any ideas?  Do I need to uninstall and reinstallOutlook?

Mike

Hi Mike,

I had same problem as you had with vista business. I tried hard to
find the answer and finally found that Trial version of Norton stopped
outlook from connecting to our exchange server. I disabled it and
worked. So if you have Norton or anyother antivirus try to disable and
see if it works for you.

Lilac

 

[bennie]

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Hi folks,

I have a problem I can't figure out, and googling isn't helping much. I
have a SBS2003serverrunningExchange2003. I have several remote users
accessingOutlook2003via "Outlookover the internet", and all works fine.
I set up a new computer (VistaBusiness) for a remote user (while connected
to my local network) and configuredOutlookover the Internet, and it seemed
to work fine. I brought the PC to it's new office today, hooked it up to
the
network and everything is fine except forOutlook. When I first brought
upoutlook, it prompted for the username and password, and I inputted her
domain\username and password, but it didn't like that and failed and
leftoutlookdisconnected. I rebooted tried again, same result. I tried to
remove theExchangeaccount, and just set it up again, but it doesn't want
to
let me do that either. Outlookgoes to not responding, and I get the error
message: "The connection to the MicrosoftExchangeServerisunavailable.
Outlookmust be online or connected to complete this action".

Any ideas? Do I need to uninstall and reinstallOutlook?

Mike

Hi Mike,

I had same problem as you had with vista business. I tried hard to
find the answer and finally found that Trial version of Norton stopped
outlook from connecting to our exchange server. I disabled it and
worked. So if you have Norton or anyother antivirus try to disable and
see if it works for you.

Lilac