The attempt to shutdown failed

[RvV]

Hello,

Each time I try to reboot or shutdown XP I see that two little icons in the
taskbar dissapear, but after that nothing happens, no reboot or shutdown. If
I check the event viewer it says:

The attempt to shutdown PC1 failed

The link in the message gives me this info

---

Product: Windows Operating System
ID: 1073
Source: USER32
Version: 5.2
Symbolic Name: WARNING_EW_SHUTDOWN_CANCELLED
Message: The attempt by user %2 to restart/shutdown computer %1 failed

Explanation
This event is written when a user or application attempts, but fails,
to restart or shut down the computer by using either the graphical user
interface (GUI) or the shutdown command.


User Action
If you still want to restart or shut down the computer, save any open
files, close any applications that are running, and then you can:

a.. Use either the graphical user interface (GUI) or the shutdown
command again.
b.. Press CTRL+ALT+DELETE, and then while pressing CTRL, click Shut
Down to force a shutdown.
c.. Press the reset or power button on the computer.


---

So basically I can now only reboot or shutdown from the task manager.

What can I do to fix this?

I keep reading that enabling APS in the Power Options might solve this
problem, but I don't have a tab APS in Power Options.

Thanks,

Rik.

 

[Hilary Karp]

See this link for troubleshooting shutdown problems:

Windows XP Shutdown and Restart Troubleshooting
http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/a/tshoot.htm