The address list could not be displayed ...

[Russ Valentine [MVP-Outlook]]

As I said, I can't reproduce that behavior. No one else has reported it
either.
--
Russ Valentine
[MVP-Outlook]

I went through all instructions (for the 100th time) and still get the
error message in Fax. Why would Fax show the address book entries when
Outlook is open, and give the error message when Outlook is closed?

Nothing else. This works for everyone else. You're the only one with this
problem. I can't reproduce it. I'd just retrace all the instructions I've
posted to make sure you've done them all correctly.
--
Russ Valentine
[MVP-Outlook]

Russ Valentine [MVP-Outlook] wrote:
I never gave you those instructions. If your use Outlook Contacts to
store
your data, then Outlook should be your Contact List manager, not the
Windows
Address Book.

I changed Progams / Contact list back to Microsoft Outlook last night,
turned computer off, then back on this morning, and I still get the
error message in Fax. When I started this thread it was set to
Microsoft Outlook. Next thing to check? Thanks.

--
Russ Valentine
[MVP-Outlook]
Russ Valentine [MVP-Outlook] wrote:
Let's start at the beginning. Do you have more than one Outlook
profile?

Where do I look for this? Dropdown menu and item please.

When you just open Outlook (leave out fax for now), do you have
more
than
one Contacts Folder?

View/Folder List shows Contacts -- nothing else there with the word
Contacts

Do all of your Outlook Contacts appear in the Outlook
Address Book as they should?

Tools/Address Book -- yes they are all there.

Is Outlook set as the default Contact manager
for your operating system?

Do you mean this? --
Control Panel/Network and Internet Options/Internet Options/Internet
Properties/Programs/Contact List
says Address Book. I had it as Microsoft Outlook, but changed it to
Address Book per your instructions in our last go around (in 2004).

I await your next instructions. Thanks.


--
Russ Valentine
[MVP-Outlook]
It may now be necessary for you to create a new Outlook
profile.

I'm pretty sure I've done that, but give me the instructions
again.
Thanks.

Russ Valentine [MVP-Outlook] wrote:
If you want real time support, call Microsoft. I sleep at night.
Actually, I've posted these instructions at least hindered
times,
and
they
have worked for everyone else. Go back over them. Do them
correctly.
If
you
need to re-add the address book service, use the Outlook Address
Book,
just
as the instructions say. Never use the Personal Address Book.
It is not necessary for the Outlook to be open for the Fax
Service
to
use
your Contacts. It may now be necessary for you to create a new
Outlook
profile. You've probably corrupted your current one.
--
Russ Valentine
[MVP-Outlook]
AND RUSS, THIS IS MY THIRD REPLY TO YOUR ANSWER. WHY ON EARTH
HASN'T
ANYONE EVER ANSWERED IN THIS FORUM TO ALL THESE FRUSTRATED
PEOPLE
LIKE
ME THAT OUTLOOK HAS TO BE OPEN IN ORDER TO SEND A FAX USING
THE
ADDRESS
BOOK? THE ADDRESS BOOK ALWAYS APPEARS IF OUTLOOK IS OPEN. WILL
NOT
APPEAR IF THE APPLICATION IS CLOSED. NEVER ASSUME ANYTHING!!
WHAT
A
WASTE OF TIME THIS HAS BEEN FOR ME AND ESPECIALLY FOR YOU WITH
ALL
THE
REPLIES YOU'VE MADE TO PEOPLE. NOWHERE ON MICROSOFT'S ANSWER
WEBPAGES
DOES IT SAY THAT OUTLOOK HAS TO BE OPEN FOR THE ADDRESS BOOK
TO
APPEAR
IN THE FAX APPLICATION. I HOPE THIS FINALLY ENDS THIS IDIOCY
OF
SO
MANY
PEOPLE POSTING THIS SAME PROBLEM.


Russ Valentine [MVP-Outlook] wrote:
It is not unusual for the Outlook Address Book to "lose
track"
of
the
connection to its Contacts Folder when you move or import
your
PST
or
update
your Outlook version or operating system. Use the following
steps
to
reset
the connection. Note that in some instances you may actually
have
to
remove
the Outlook Address Book completely from your Profile, close
Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address
book.
Right
click the Contacts folder, choose Properties then Outlook
Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose
View
or
change
existing directories or address book. Is the Outlook Address
Book
present?
If it isn't listed, add it and close and restart Outlook. If
it
is
listed,
then remove it and close then restart Outlook and repeat
these
steps
to
add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes, it is. Russ, you worked with me on this 2 years ago. I
saved
all
the messages, but whatever I try doesn't work. I appreciate
your
help
-- please use the exact terms for functions that appear in
Outlook
and
elsewhere, rather than general directions like "configure
this
or
that." I have Outlook 2002 and Windows XP. I find it
absolutely
astonishing that Microsoft makes their software so
difficult
to
use.
You would think a competitor would step in with better
software
and
decent help menus. Thanks much.

Russ Valentine [MVP-Outlook] wrote:
One of the most frequently posted problems here. You
simply
need
to
reconfigure your Outlook Address Book so that it contains
a
valid
reference
to your Outlook Contacts Folder. There are countless posts
here
to
tell
you
how to do so. If you want me to post it again, then
provide
your
Outlook
version.
--
Russ Valentine
[MVP-Outlook]
And now I tried it again in Fax (just after posting
previous
message),
and Contacts Newbie is there, but the nasty error
message
came
up
again, and no contacts are there.

Neil wrote:
And now I tried it again, but at the end I named the
folder
Contacts
Newbie, and it comes up correctly in Fax. But, tomorrow
... ?
Neil wrote:
Today I tried the instructions again, and still get
the
error
message.
Yesterday, when I got it to work, I named the folder
Contacts
New.

Neil wrote:
I get this error message every time I try to send a
fax
using
the
Windows XP Fax, and want to use the address book:
The
address
list
could not be displayed ...

I followed the instructions at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901
"The address list could not be displayed" error
message
when
you
use
your Contacts to address a new message in Outlook

and somehow eventually get the address book to come
up
in
the
Fax
routine, but the next day when I go to use it,
after
computer
has
been
turned off for the night, the same error message
comes
up.

 

[Russ Valentine [MVP-Outlook]]

What that behavior tells me is that the Fax Service is opening an Outlook
profile that contains an invalid reference to a Contacts Folder. When you
created a new profile, did you give it a unique name and delete the old
profile? If you set Outlook to prompt for a profile then launch it from the
Fax Service, what happens?
--
Russ Valentine
[MVP-Outlook]

I went through all instructions (for the 100th time) and still get the
error message in Fax. Why would Fax show the address book entries when
Outlook is open, and give the error message when Outlook is closed?

Nothing else. This works for everyone else. You're the only one with this
problem. I can't reproduce it. I'd just retrace all the instructions I've
posted to make sure you've done them all correctly.
--
Russ Valentine
[MVP-Outlook]

Russ Valentine [MVP-Outlook] wrote:
I never gave you those instructions. If your use Outlook Contacts to
store
your data, then Outlook should be your Contact List manager, not the
Windows
Address Book.

I changed Progams / Contact list back to Microsoft Outlook last night,
turned computer off, then back on this morning, and I still get the
error message in Fax. When I started this thread it was set to
Microsoft Outlook. Next thing to check? Thanks.

--
Russ Valentine
[MVP-Outlook]
Russ Valentine [MVP-Outlook] wrote:
Let's start at the beginning. Do you have more than one Outlook
profile?

Where do I look for this? Dropdown menu and item please.

When you just open Outlook (leave out fax for now), do you have
more
than
one Contacts Folder?

View/Folder List shows Contacts -- nothing else there with the word
Contacts

Do all of your Outlook Contacts appear in the Outlook
Address Book as they should?

Tools/Address Book -- yes they are all there.

Is Outlook set as the default Contact manager
for your operating system?

Do you mean this? --
Control Panel/Network and Internet Options/Internet Options/Internet
Properties/Programs/Contact List
says Address Book. I had it as Microsoft Outlook, but changed it to
Address Book per your instructions in our last go around (in 2004).

I await your next instructions. Thanks.


--
Russ Valentine
[MVP-Outlook]
It may now be necessary for you to create a new Outlook
profile.

I'm pretty sure I've done that, but give me the instructions
again.
Thanks.

Russ Valentine [MVP-Outlook] wrote:
If you want real time support, call Microsoft. I sleep at night.
Actually, I've posted these instructions at least hindered
times,
and
they
have worked for everyone else. Go back over them. Do them
correctly.
If
you
need to re-add the address book service, use the Outlook Address
Book,
just
as the instructions say. Never use the Personal Address Book.
It is not necessary for the Outlook to be open for the Fax
Service
to
use
your Contacts. It may now be necessary for you to create a new
Outlook
profile. You've probably corrupted your current one.
--
Russ Valentine
[MVP-Outlook]
AND RUSS, THIS IS MY THIRD REPLY TO YOUR ANSWER. WHY ON EARTH
HASN'T
ANYONE EVER ANSWERED IN THIS FORUM TO ALL THESE FRUSTRATED
PEOPLE
LIKE
ME THAT OUTLOOK HAS TO BE OPEN IN ORDER TO SEND A FAX USING
THE
ADDRESS
BOOK? THE ADDRESS BOOK ALWAYS APPEARS IF OUTLOOK IS OPEN. WILL
NOT
APPEAR IF THE APPLICATION IS CLOSED. NEVER ASSUME ANYTHING!!
WHAT
A
WASTE OF TIME THIS HAS BEEN FOR ME AND ESPECIALLY FOR YOU WITH
ALL
THE
REPLIES YOU'VE MADE TO PEOPLE. NOWHERE ON MICROSOFT'S ANSWER
WEBPAGES
DOES IT SAY THAT OUTLOOK HAS TO BE OPEN FOR THE ADDRESS BOOK
TO
APPEAR
IN THE FAX APPLICATION. I HOPE THIS FINALLY ENDS THIS IDIOCY
OF
SO
MANY
PEOPLE POSTING THIS SAME PROBLEM.


Russ Valentine [MVP-Outlook] wrote:
It is not unusual for the Outlook Address Book to "lose
track"
of
the
connection to its Contacts Folder when you move or import
your
PST
or
update
your Outlook version or operating system. Use the following
steps
to
reset
the connection. Note that in some instances you may actually
have
to
remove
the Outlook Address Book completely from your Profile, close
Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address
book.
Right
click the Contacts folder, choose Properties then Outlook
Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose
View
or
change
existing directories or address book. Is the Outlook Address
Book
present?
If it isn't listed, add it and close and restart Outlook. If
it
is
listed,
then remove it and close then restart Outlook and repeat
these
steps
to
add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes, it is. Russ, you worked with me on this 2 years ago. I
saved
all
the messages, but whatever I try doesn't work. I appreciate
your
help
-- please use the exact terms for functions that appear in
Outlook
and
elsewhere, rather than general directions like "configure
this
or
that." I have Outlook 2002 and Windows XP. I find it
absolutely
astonishing that Microsoft makes their software so
difficult
to
use.
You would think a competitor would step in with better
software
and
decent help menus. Thanks much.

Russ Valentine [MVP-Outlook] wrote:
One of the most frequently posted problems here. You
simply
need
to
reconfigure your Outlook Address Book so that it contains
a
valid
reference
to your Outlook Contacts Folder. There are countless posts
here
to
tell
you
how to do so. If you want me to post it again, then
provide
your
Outlook
version.
--
Russ Valentine
[MVP-Outlook]
And now I tried it again in Fax (just after posting
previous
message),
and Contacts Newbie is there, but the nasty error
message
came
up
again, and no contacts are there.

Neil wrote:
And now I tried it again, but at the end I named the
folder
Contacts
Newbie, and it comes up correctly in Fax. But, tomorrow
... ?
Neil wrote:
Today I tried the instructions again, and still get
the
error
message.
Yesterday, when I got it to work, I named the folder
Contacts
New.

Neil wrote:
I get this error message every time I try to send a
fax
using
the
Windows XP Fax, and want to use the address book:
The
address
list
could not be displayed ...

I followed the instructions at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901
"The address list could not be displayed" error
message
when
you
use
your Contacts to address a new message in Outlook

and somehow eventually get the address book to come
up
in
the
Fax
routine, but the next day when I go to use it,
after
computer
has
been
turned off for the night, the same error message
comes
up.

 

[Neil]

Russ, remember from now on to ask if we have set a password for
Outlook. Dumb of me, I know. Should have realized another application
cannot get into the outlook.pst file if it requires a password to open
in Outlook. (I thought I had already tried setting the password to
blank at one time.) Well, I'm an expert on all this now. Thanks for
your help and patience. Let me know if you ever have any questions
about two topics I'm quite an expert on: music and stitching software
for scanning paintings, etc.

What that behavior tells me is that the Fax Service is opening an Outlook
profile that contains an invalid reference to a Contacts Folder. When you
created a new profile, did you give it a unique name and delete the old
profile? If you set Outlook to prompt for a profile then launch it from the
Fax Service, what happens?
--
Russ Valentine
[MVP-Outlook]

I went through all instructions (for the 100th time) and still get the
error message in Fax. Why would Fax show the address book entries when
Outlook is open, and give the error message when Outlook is closed?

Nothing else. This works for everyone else. You're the only one with this
problem. I can't reproduce it. I'd just retrace all the instructions I've
posted to make sure you've done them all correctly.
--
Russ Valentine
[MVP-Outlook]

Russ Valentine [MVP-Outlook] wrote:
I never gave you those instructions. If your use Outlook Contacts to
store
your data, then Outlook should be your Contact List manager, not the
Windows
Address Book.

I changed Progams / Contact list back to Microsoft Outlook last night,
turned computer off, then back on this morning, and I still get the
error message in Fax. When I started this thread it was set to
Microsoft Outlook. Next thing to check? Thanks.

--
Russ Valentine
[MVP-Outlook]
Russ Valentine [MVP-Outlook] wrote:
Let's start at the beginning. Do you have more than one Outlook
profile?

Where do I look for this? Dropdown menu and item please.

When you just open Outlook (leave out fax for now), do you have
more
than
one Contacts Folder?

View/Folder List shows Contacts -- nothing else there with the word
Contacts

Do all of your Outlook Contacts appear in the Outlook
Address Book as they should?

Tools/Address Book -- yes they are all there.

Is Outlook set as the default Contact manager
for your operating system?

Do you mean this? --
Control Panel/Network and Internet Options/Internet Options/Internet
Properties/Programs/Contact List
says Address Book. I had it as Microsoft Outlook, but changed it to
Address Book per your instructions in our last go around (in 2004).

I await your next instructions. Thanks.


--
Russ Valentine
[MVP-Outlook]
It may now be necessary for you to create a new Outlook
profile.

I'm pretty sure I've done that, but give me the instructions
again.
Thanks.

Russ Valentine [MVP-Outlook] wrote:
If you want real time support, call Microsoft. I sleep at night.
Actually, I've posted these instructions at least hindered
times,
and
they
have worked for everyone else. Go back over them. Do them
correctly.
If
you
need to re-add the address book service, use the Outlook Address
Book,
just
as the instructions say. Never use the Personal Address Book.
It is not necessary for the Outlook to be open for the Fax
Service
to
use
your Contacts. It may now be necessary for you to create a new
Outlook
profile. You've probably corrupted your current one.
--
Russ Valentine
[MVP-Outlook]
AND RUSS, THIS IS MY THIRD REPLY TO YOUR ANSWER. WHY ON EARTH
HASN'T
ANYONE EVER ANSWERED IN THIS FORUM TO ALL THESE FRUSTRATED
PEOPLE
LIKE
ME THAT OUTLOOK HAS TO BE OPEN IN ORDER TO SEND A FAX USING
THE
ADDRESS
BOOK? THE ADDRESS BOOK ALWAYS APPEARS IF OUTLOOK IS OPEN. WILL
NOT
APPEAR IF THE APPLICATION IS CLOSED. NEVER ASSUME ANYTHING!!
WHAT
A
WASTE OF TIME THIS HAS BEEN FOR ME AND ESPECIALLY FOR YOU WITH
ALL
THE
REPLIES YOU'VE MADE TO PEOPLE. NOWHERE ON MICROSOFT'S ANSWER
WEBPAGES
DOES IT SAY THAT OUTLOOK HAS TO BE OPEN FOR THE ADDRESS BOOK
TO
APPEAR
IN THE FAX APPLICATION. I HOPE THIS FINALLY ENDS THIS IDIOCY
OF
SO
MANY
PEOPLE POSTING THIS SAME PROBLEM.


Russ Valentine [MVP-Outlook] wrote:
It is not unusual for the Outlook Address Book to "lose
track"
of
the
connection to its Contacts Folder when you move or import
your
PST
or
update
your Outlook version or operating system. Use the following
steps
to
reset
the connection. Note that in some instances you may actually
have
to
remove
the Outlook Address Book completely from your Profile, close
Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address
book.
Right
click the Contacts folder, choose Properties then Outlook
Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose
View
or
change
existing directories or address book. Is the Outlook Address
Book
present?
If it isn't listed, add it and close and restart Outlook. If
it
is
listed,
then remove it and close then restart Outlook and repeat
these
steps
to
add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes, it is. Russ, you worked with me on this 2 years ago. I
saved
all
the messages, but whatever I try doesn't work. I appreciate
your
help
-- please use the exact terms for functions that appear in
Outlook
and
elsewhere, rather than general directions like "configure
this
or
that." I have Outlook 2002 and Windows XP. I find it
absolutely
astonishing that Microsoft makes their software so
difficult
to
use.
You would think a competitor would step in with better
software
and
decent help menus. Thanks much.

Russ Valentine [MVP-Outlook] wrote:
One of the most frequently posted problems here. You
simply
need
to
reconfigure your Outlook Address Book so that it contains
a
valid
reference
to your Outlook Contacts Folder. There are countless posts
here
to
tell
you
how to do so. If you want me to post it again, then
provide
your
Outlook
version.
--
Russ Valentine
[MVP-Outlook]
And now I tried it again in Fax (just after posting
previous
message),
and Contacts Newbie is there, but the nasty error
message
came
up
again, and no contacts are there.

Neil wrote:
And now I tried it again, but at the end I named the
folder
Contacts
Newbie, and it comes up correctly in Fax. But, tomorrow
... ?
Neil wrote:
Today I tried the instructions again, and still get
the
error
message.
Yesterday, when I got it to work, I named the folder
Contacts
New.

Neil wrote:
I get this error message every time I try to send a
fax
using
the
Windows XP Fax, and want to use the address book:
The
address
list
could not be displayed ...

I followed the instructions at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901
"The address list could not be displayed" error
message
when
you
use
your Contacts to address a new message in Outlook

and somehow eventually get the address book to come
up
in
the
Fax
routine, but the next day when I go to use it,
after
computer
has
been
turned off for the night, the same error message
comes
up.

 

[Russ Valentine [MVP-Outlook]]

It seems you should still have been prompted for your profile or password.
--
Russ Valentine
[MVP-Outlook]

Russ, remember from now on to ask if we have set a password for
Outlook. Dumb of me, I know. Should have realized another application
cannot get into the outlook.pst file if it requires a password to open
in Outlook. (I thought I had already tried setting the password to
blank at one time.) Well, I'm an expert on all this now. Thanks for
your help and patience. Let me know if you ever have any questions
about two topics I'm quite an expert on: music and stitching software
for scanning paintings, etc.

What that behavior tells me is that the Fax Service is opening an Outlook
profile that contains an invalid reference to a Contacts Folder. When you
created a new profile, did you give it a unique name and delete the old
profile? If you set Outlook to prompt for a profile then launch it from
the
Fax Service, what happens?
--
Russ Valentine
[MVP-Outlook]

I went through all instructions (for the 100th time) and still get the
error message in Fax. Why would Fax show the address book entries when
Outlook is open, and give the error message when Outlook is closed?

Russ Valentine [MVP-Outlook] wrote:
Nothing else. This works for everyone else. You're the only one with
this
problem. I can't reproduce it. I'd just retrace all the instructions
I've
posted to make sure you've done them all correctly.
--
Russ Valentine
[MVP-Outlook]

Russ Valentine [MVP-Outlook] wrote:
I never gave you those instructions. If your use Outlook Contacts
to
store
your data, then Outlook should be your Contact List manager, not
the
Windows
Address Book.

I changed Progams / Contact list back to Microsoft Outlook last
night,
turned computer off, then back on this morning, and I still get the
error message in Fax. When I started this thread it was set to
Microsoft Outlook. Next thing to check? Thanks.

--
Russ Valentine
[MVP-Outlook]
Russ Valentine [MVP-Outlook] wrote:
Let's start at the beginning. Do you have more than one Outlook
profile?

Where do I look for this? Dropdown menu and item please.

When you just open Outlook (leave out fax for now), do you have
more
than
one Contacts Folder?

View/Folder List shows Contacts -- nothing else there with the
word
Contacts

Do all of your Outlook Contacts appear in the Outlook
Address Book as they should?

Tools/Address Book -- yes they are all there.

Is Outlook set as the default Contact manager
for your operating system?

Do you mean this? --
Control Panel/Network and Internet Options/Internet
Options/Internet
Properties/Programs/Contact List
says Address Book. I had it as Microsoft Outlook, but changed it
to
Address Book per your instructions in our last go around (in
2004).

I await your next instructions. Thanks.


--
Russ Valentine
[MVP-Outlook]
It may now be necessary for you to create a new Outlook
profile.

I'm pretty sure I've done that, but give me the instructions
again.
Thanks.

Russ Valentine [MVP-Outlook] wrote:
If you want real time support, call Microsoft. I sleep at
night.
Actually, I've posted these instructions at least hindered
times,
and
they
have worked for everyone else. Go back over them. Do them
correctly.
If
you
need to re-add the address book service, use the Outlook
Address
Book,
just
as the instructions say. Never use the Personal Address Book.
It is not necessary for the Outlook to be open for the Fax
Service
to
use
your Contacts. It may now be necessary for you to create a
new
Outlook
profile. You've probably corrupted your current one.
--
Russ Valentine
[MVP-Outlook]
AND RUSS, THIS IS MY THIRD REPLY TO YOUR ANSWER. WHY ON
EARTH
HASN'T
ANYONE EVER ANSWERED IN THIS FORUM TO ALL THESE FRUSTRATED
PEOPLE
LIKE
ME THAT OUTLOOK HAS TO BE OPEN IN ORDER TO SEND A FAX USING
THE
ADDRESS
BOOK? THE ADDRESS BOOK ALWAYS APPEARS IF OUTLOOK IS OPEN.
WILL
NOT
APPEAR IF THE APPLICATION IS CLOSED. NEVER ASSUME
ANYTHING!!
WHAT
A
WASTE OF TIME THIS HAS BEEN FOR ME AND ESPECIALLY FOR YOU
WITH
ALL
THE
REPLIES YOU'VE MADE TO PEOPLE. NOWHERE ON MICROSOFT'S
ANSWER
WEBPAGES
DOES IT SAY THAT OUTLOOK HAS TO BE OPEN FOR THE ADDRESS
BOOK
TO
APPEAR
IN THE FAX APPLICATION. I HOPE THIS FINALLY ENDS THIS
IDIOCY
OF
SO
MANY
PEOPLE POSTING THIS SAME PROBLEM.


Russ Valentine [MVP-Outlook] wrote:
It is not unusual for the Outlook Address Book to "lose
track"
of
the
connection to its Contacts Folder when you move or import
your
PST
or
update
your Outlook version or operating system. Use the
following
steps
to
reset
the connection. Note that in some instances you may
actually
have
to
remove
the Outlook Address Book completely from your Profile,
close
Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email
address
book.
Right
click the Contacts folder, choose Properties then Outlook
Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts,
choose
View
or
change
existing directories or address book. Is the Outlook
Address
Book
present?
If it isn't listed, add it and close and restart Outlook.
If
it
is
listed,
then remove it and close then restart Outlook and repeat
these
steps
to
add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes, it is. Russ, you worked with me on this 2 years
ago. I
saved
all
the messages, but whatever I try doesn't work. I
appreciate
your
help
-- please use the exact terms for functions that appear
in
Outlook
and
elsewhere, rather than general directions like
"configure
this
or
that." I have Outlook 2002 and Windows XP. I find it
absolutely
astonishing that Microsoft makes their software so
difficult
to
use.
You would think a competitor would step in with better
software
and
decent help menus. Thanks much.

Russ Valentine [MVP-Outlook] wrote:
One of the most frequently posted problems here. You
simply
need
to
reconfigure your Outlook Address Book so that it
contains
a
valid
reference
to your Outlook Contacts Folder. There are countless
posts
here
to
tell
you
how to do so. If you want me to post it again, then
provide
your
Outlook
version.
--
Russ Valentine
[MVP-Outlook]
And now I tried it again in Fax (just after posting
previous
message),
and Contacts Newbie is there, but the nasty error
message
came
up
again, and no contacts are there.

Neil wrote:
And now I tried it again, but at the end I named the
folder
Contacts
Newbie, and it comes up correctly in Fax. But,
tomorrow
... ?
Neil wrote:
Today I tried the instructions again, and still
get
the
error
message.
Yesterday, when I got it to work, I named the
folder
Contacts
New.

Neil wrote:
I get this error message every time I try to
send a
fax
using
the
Windows XP Fax, and want to use the address
book:
The
address
list
could not be displayed ...

I followed the instructions at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901
"The address list could not be displayed" error
message
when
you
use
your Contacts to address a new message in
Outlook

and somehow eventually get the address book to
come
up
in
the
Fax
routine, but the next day when I go to use it,
after
computer
has
been
turned off for the night, the same error message
comes
up.

 

[Neil]

That's the way Fax should be programmed, but evidently not. Is there
something else I missed?

It seems you should still have been prompted for your profile or password.
--
Russ Valentine
[MVP-Outlook]

Russ, remember from now on to ask if we have set a password for
Outlook. Dumb of me, I know. Should have realized another application
cannot get into the outlook.pst file if it requires a password to open
in Outlook. (I thought I had already tried setting the password to
blank at one time.) Well, I'm an expert on all this now. Thanks for
your help and patience. Let me know if you ever have any questions
about two topics I'm quite an expert on: music and stitching software
for scanning paintings, etc.

What that behavior tells me is that the Fax Service is opening an Outlook
profile that contains an invalid reference to a Contacts Folder. When you
created a new profile, did you give it a unique name and delete the old
profile? If you set Outlook to prompt for a profile then launch it from
the
Fax Service, what happens?
--
Russ Valentine
[MVP-Outlook]
I went through all instructions (for the 100th time) and still get the
error message in Fax. Why would Fax show the address book entries when
Outlook is open, and give the error message when Outlook is closed?

Russ Valentine [MVP-Outlook] wrote:
Nothing else. This works for everyone else. You're the only one with
this
problem. I can't reproduce it. I'd just retrace all the instructions
I've
posted to make sure you've done them all correctly.
--
Russ Valentine
[MVP-Outlook]

Russ Valentine [MVP-Outlook] wrote:
I never gave you those instructions. If your use Outlook Contacts
to
store
your data, then Outlook should be your Contact List manager, not
the
Windows
Address Book.

I changed Progams / Contact list back to Microsoft Outlook last
night,
turned computer off, then back on this morning, and I still get the
error message in Fax. When I started this thread it was set to
Microsoft Outlook. Next thing to check? Thanks.

--
Russ Valentine
[MVP-Outlook]
Russ Valentine [MVP-Outlook] wrote:
Let's start at the beginning. Do you have more than one Outlook
profile?

Where do I look for this? Dropdown menu and item please.

When you just open Outlook (leave out fax for now), do you have
more
than
one Contacts Folder?

View/Folder List shows Contacts -- nothing else there with the
word
Contacts

Do all of your Outlook Contacts appear in the Outlook
Address Book as they should?

Tools/Address Book -- yes they are all there.

Is Outlook set as the default Contact manager
for your operating system?

Do you mean this? --
Control Panel/Network and Internet Options/Internet
Options/Internet
Properties/Programs/Contact List
says Address Book. I had it as Microsoft Outlook, but changed it
to
Address Book per your instructions in our last go around (in
2004).

I await your next instructions. Thanks.


--
Russ Valentine
[MVP-Outlook]
It may now be necessary for you to create a new Outlook
profile.

I'm pretty sure I've done that, but give me the instructions
again.
Thanks.

Russ Valentine [MVP-Outlook] wrote:
If you want real time support, call Microsoft. I sleep at
night.
Actually, I've posted these instructions at least hindered
times,
and
they
have worked for everyone else. Go back over them. Do them
correctly.
If
you
need to re-add the address book service, use the Outlook
Address
Book,
just
as the instructions say. Never use the Personal Address Book.
It is not necessary for the Outlook to be open for the Fax
Service
to
use
your Contacts. It may now be necessary for you to create a
new
Outlook
profile. You've probably corrupted your current one.
--
Russ Valentine
[MVP-Outlook]
AND RUSS, THIS IS MY THIRD REPLY TO YOUR ANSWER. WHY ON
EARTH
HASN'T
ANYONE EVER ANSWERED IN THIS FORUM TO ALL THESE FRUSTRATED
PEOPLE
LIKE
ME THAT OUTLOOK HAS TO BE OPEN IN ORDER TO SEND A FAX USING
THE
ADDRESS
BOOK? THE ADDRESS BOOK ALWAYS APPEARS IF OUTLOOK IS OPEN.
WILL
NOT
APPEAR IF THE APPLICATION IS CLOSED. NEVER ASSUME
ANYTHING!!
WHAT
A
WASTE OF TIME THIS HAS BEEN FOR ME AND ESPECIALLY FOR YOU
WITH
ALL
THE
REPLIES YOU'VE MADE TO PEOPLE. NOWHERE ON MICROSOFT'S
ANSWER
WEBPAGES
DOES IT SAY THAT OUTLOOK HAS TO BE OPEN FOR THE ADDRESS
BOOK
TO
APPEAR
IN THE FAX APPLICATION. I HOPE THIS FINALLY ENDS THIS
IDIOCY
OF
SO
MANY
PEOPLE POSTING THIS SAME PROBLEM.


Russ Valentine [MVP-Outlook] wrote:
It is not unusual for the Outlook Address Book to "lose
track"
of
the
connection to its Contacts Folder when you move or import
your
PST
or
update
your Outlook version or operating system. Use the
following
steps
to
reset
the connection. Note that in some instances you may
actually
have
to
remove
the Outlook Address Book completely from your Profile,
close
Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email
address
book.
Right
click the Contacts folder, choose Properties then Outlook
Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts,
choose
View
or
change
existing directories or address book. Is the Outlook
Address
Book
present?
If it isn't listed, add it and close and restart Outlook.
If
it
is
listed,
then remove it and close then restart Outlook and repeat
these
steps
to
add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes, it is. Russ, you worked with me on this 2 years
ago. I
saved
all
the messages, but whatever I try doesn't work. I
appreciate
your
help
-- please use the exact terms for functions that appear
in
Outlook
and
elsewhere, rather than general directions like
"configure
this
or
that." I have Outlook 2002 and Windows XP. I find it
absolutely
astonishing that Microsoft makes their software so
difficult
to
use.
You would think a competitor would step in with better
software
and
decent help menus. Thanks much.

Russ Valentine [MVP-Outlook] wrote:
One of the most frequently posted problems here. You
simply
need
to
reconfigure your Outlook Address Book so that it
contains
a
valid
reference
to your Outlook Contacts Folder. There are countless
posts
here
to
tell
you
how to do so. If you want me to post it again, then
provide
your
Outlook
version.
--
Russ Valentine
[MVP-Outlook]
And now I tried it again in Fax (just after posting
previous
message),
and Contacts Newbie is there, but the nasty error
message
came
up
again, and no contacts are there.

Neil wrote:
And now I tried it again, but at the end I named the
folder
Contacts
Newbie, and it comes up correctly in Fax. But,
tomorrow
... ?
Neil wrote:
Today I tried the instructions again, and still
get
the
error
message.
Yesterday, when I got it to work, I named the
folder
Contacts
New.

Neil wrote:
I get this error message every time I try to
send a
fax
using
the
Windows XP Fax, and want to use the address
book:
The
address
list
could not be displayed ...

I followed the instructions at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901
"The address list could not be displayed" error
message
when
you
use
your Contacts to address a new message in
Outlook

and somehow eventually get the address book to
come
up
in
the
Fax
routine, but the next day when I go to use it,
after
computer
has
been
turned off for the night, the same error message
comes
up.

 

[Russ Valentine [MVP-Outlook]]

I'm wondering why you are not prompted for a password each time you open
Outlook, and if you are, why you failed to include that tidbit in your
posts.
--
Russ Valentine
[MVP-Outlook]

That's the way Fax should be programmed, but evidently not. Is there
something else I missed?

It seems you should still have been prompted for your profile or
password.
--
Russ Valentine
[MVP-Outlook]

Russ, remember from now on to ask if we have set a password for
Outlook. Dumb of me, I know. Should have realized another application
cannot get into the outlook.pst file if it requires a password to open
in Outlook. (I thought I had already tried setting the password to
blank at one time.) Well, I'm an expert on all this now. Thanks for
your help and patience. Let me know if you ever have any questions
about two topics I'm quite an expert on: music and stitching software
for scanning paintings, etc.

Russ Valentine [MVP-Outlook] wrote:
What that behavior tells me is that the Fax Service is opening an
Outlook
profile that contains an invalid reference to a Contacts Folder. When
you
created a new profile, did you give it a unique name and delete the
old
profile? If you set Outlook to prompt for a profile then launch it
from
the
Fax Service, what happens?
--
Russ Valentine
[MVP-Outlook]
I went through all instructions (for the 100th time) and still get
the
error message in Fax. Why would Fax show the address book entries
when
Outlook is open, and give the error message when Outlook is closed?

Russ Valentine [MVP-Outlook] wrote:
Nothing else. This works for everyone else. You're the only one
with
this
problem. I can't reproduce it. I'd just retrace all the
instructions
I've
posted to make sure you've done them all correctly.
--
Russ Valentine
[MVP-Outlook]

Russ Valentine [MVP-Outlook] wrote:
I never gave you those instructions. If your use Outlook
Contacts
to
store
your data, then Outlook should be your Contact List manager, not
the
Windows
Address Book.

I changed Progams / Contact list back to Microsoft Outlook last
night,
turned computer off, then back on this morning, and I still get
the
error message in Fax. When I started this thread it was set to
Microsoft Outlook. Next thing to check? Thanks.

--
Russ Valentine
[MVP-Outlook]
Russ Valentine [MVP-Outlook] wrote:
Let's start at the beginning. Do you have more than one
Outlook
profile?

Where do I look for this? Dropdown menu and item please.

When you just open Outlook (leave out fax for now), do you
have
more
than
one Contacts Folder?

View/Folder List shows Contacts -- nothing else there with the
word
Contacts

Do all of your Outlook Contacts appear in the Outlook
Address Book as they should?

Tools/Address Book -- yes they are all there.

Is Outlook set as the default Contact manager
for your operating system?

Do you mean this? --
Control Panel/Network and Internet Options/Internet
Options/Internet
Properties/Programs/Contact List
says Address Book. I had it as Microsoft Outlook, but changed
it
to
Address Book per your instructions in our last go around (in
2004).

I await your next instructions. Thanks.


--
Russ Valentine
[MVP-Outlook]
It may now be necessary for you to create a new Outlook
profile.

I'm pretty sure I've done that, but give me the
instructions
again.
Thanks.

Russ Valentine [MVP-Outlook] wrote:
If you want real time support, call Microsoft. I sleep at
night.
Actually, I've posted these instructions at least hindered
times,
and
they
have worked for everyone else. Go back over them. Do them
correctly.
If
you
need to re-add the address book service, use the Outlook
Address
Book,
just
as the instructions say. Never use the Personal Address
Book.
It is not necessary for the Outlook to be open for the Fax
Service
to
use
your Contacts. It may now be necessary for you to create a
new
Outlook
profile. You've probably corrupted your current one.
--
Russ Valentine
[MVP-Outlook]
AND RUSS, THIS IS MY THIRD REPLY TO YOUR ANSWER. WHY ON
EARTH
HASN'T
ANYONE EVER ANSWERED IN THIS FORUM TO ALL THESE
FRUSTRATED
PEOPLE
LIKE
ME THAT OUTLOOK HAS TO BE OPEN IN ORDER TO SEND A FAX
USING
THE
ADDRESS
BOOK? THE ADDRESS BOOK ALWAYS APPEARS IF OUTLOOK IS
OPEN.
WILL
NOT
APPEAR IF THE APPLICATION IS CLOSED. NEVER ASSUME
ANYTHING!!
WHAT
A
WASTE OF TIME THIS HAS BEEN FOR ME AND ESPECIALLY FOR
YOU
WITH
ALL
THE
REPLIES YOU'VE MADE TO PEOPLE. NOWHERE ON MICROSOFT'S
ANSWER
WEBPAGES
DOES IT SAY THAT OUTLOOK HAS TO BE OPEN FOR THE ADDRESS
BOOK
TO
APPEAR
IN THE FAX APPLICATION. I HOPE THIS FINALLY ENDS THIS
IDIOCY
OF
SO
MANY
PEOPLE POSTING THIS SAME PROBLEM.


Russ Valentine [MVP-Outlook] wrote:
It is not unusual for the Outlook Address Book to "lose
track"
of
the
connection to its Contacts Folder when you move or
import
your
PST
or
update
your Outlook version or operating system. Use the
following
steps
to
reset
the connection. Note that in some instances you may
actually
have
to
remove
the Outlook Address Book completely from your Profile,
close
Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email
address
book.
Right
click the Contacts folder, choose Properties then
Outlook
Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts,
choose
View
or
change
existing directories or address book. Is the Outlook
Address
Book
present?
If it isn't listed, add it and close and restart
Outlook.
If
it
is
listed,
then remove it and close then restart Outlook and
repeat
these
steps
to
add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes, it is. Russ, you worked with me on this 2 years
ago. I
saved
all
the messages, but whatever I try doesn't work. I
appreciate
your
help
-- please use the exact terms for functions that
appear
in
Outlook
and
elsewhere, rather than general directions like
"configure
this
or
that." I have Outlook 2002 and Windows XP. I find it
absolutely
astonishing that Microsoft makes their software so
difficult
to
use.
You would think a competitor would step in with
better
software
and
decent help menus. Thanks much.

Russ Valentine [MVP-Outlook] wrote:
One of the most frequently posted problems here. You
simply
need
to
reconfigure your Outlook Address Book so that it
contains
a
valid
reference
to your Outlook Contacts Folder. There are countless
posts
here
to
tell
you
how to do so. If you want me to post it again, then
provide
your
Outlook
version.
--
Russ Valentine
[MVP-Outlook]
And now I tried it again in Fax (just after
posting
previous
message),
and Contacts Newbie is there, but the nasty error
message
came
up
again, and no contacts are there.

Neil wrote:
And now I tried it again, but at the end I named
the
folder
Contacts
Newbie, and it comes up correctly in Fax. But,
tomorrow
... ?
Neil wrote:
Today I tried the instructions again, and still
get
the
error
message.
Yesterday, when I got it to work, I named the
folder
Contacts
New.

Neil wrote:
I get this error message every time I try to
send a
fax
using
the
Windows XP Fax, and want to use the address
book:
The
address
list
could not be displayed ...

I followed the instructions at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901
"The address list could not be displayed"
error
message
when
you
use
your Contacts to address a new message in
Outlook

and somehow eventually get the address book
to
come
up
in
the
Fax
routine, but the next day when I go to use
it,
after
computer
has
been
turned off for the night, the same error
message
comes
up.

 

[Neil]

I'm prompted for it. I thought I had tested Fax with and without the
Outlook password set, so that's why I didn't mention it. I was
obviously mistaken about its effect. Hope this helps other people who
get the error message. It would help if Microsoft mentioned it on their
help webpage for the error message I was getting. And even better if
they would program Fax to ask for the password when it has been set in
Outlook. I guess you didn't think of it because I suppose very few
people set a password. Lucky me! (for the time I wasted, and wasting
yours, though we both learned something -- I have a feeling you'll ask
the posters from now on).

I'm wondering why you are not prompted for a password each time you open
Outlook, and if you are, why you failed to include that tidbit in your
posts.
--
Russ Valentine
[MVP-Outlook]

That's the way Fax should be programmed, but evidently not. Is there
something else I missed?

It seems you should still have been prompted for your profile or
password.
--
Russ Valentine
[MVP-Outlook]
Russ, remember from now on to ask if we have set a password for
Outlook. Dumb of me, I know. Should have realized another application
cannot get into the outlook.pst file if it requires a password to open
in Outlook. (I thought I had already tried setting the password to
blank at one time.) Well, I'm an expert on all this now. Thanks for
your help and patience. Let me know if you ever have any questions
about two topics I'm quite an expert on: music and stitching software
for scanning paintings, etc.

Russ Valentine [MVP-Outlook] wrote:
What that behavior tells me is that the Fax Service is opening an
Outlook
profile that contains an invalid reference to a Contacts Folder. When
you
created a new profile, did you give it a unique name and delete the
old
profile? If you set Outlook to prompt for a profile then launch it
from
the
Fax Service, what happens?
--
Russ Valentine
[MVP-Outlook]
I went through all instructions (for the 100th time) and still get
the
error message in Fax. Why would Fax show the address book entries
when
Outlook is open, and give the error message when Outlook is closed?

Russ Valentine [MVP-Outlook] wrote:
Nothing else. This works for everyone else. You're the only one
with
this
problem. I can't reproduce it. I'd just retrace all the
instructions
I've
posted to make sure you've done them all correctly.
--
Russ Valentine
[MVP-Outlook]

Russ Valentine [MVP-Outlook] wrote:
I never gave you those instructions. If your use Outlook
Contacts
to
store
your data, then Outlook should be your Contact List manager, not
the
Windows
Address Book.

I changed Progams / Contact list back to Microsoft Outlook last
night,
turned computer off, then back on this morning, and I still get
the
error message in Fax. When I started this thread it was set to
Microsoft Outlook. Next thing to check? Thanks.

--
Russ Valentine
[MVP-Outlook]
Russ Valentine [MVP-Outlook] wrote:
Let's start at the beginning. Do you have more than one
Outlook
profile?

Where do I look for this? Dropdown menu and item please.

When you just open Outlook (leave out fax for now), do you
have
more
than
one Contacts Folder?

View/Folder List shows Contacts -- nothing else there with the
word
Contacts

Do all of your Outlook Contacts appear in the Outlook
Address Book as they should?

Tools/Address Book -- yes they are all there.

Is Outlook set as the default Contact manager
for your operating system?

Do you mean this? --
Control Panel/Network and Internet Options/Internet
Options/Internet
Properties/Programs/Contact List
says Address Book. I had it as Microsoft Outlook, but changed
it
to
Address Book per your instructions in our last go around (in
2004).

I await your next instructions. Thanks.


--
Russ Valentine
[MVP-Outlook]
It may now be necessary for you to create a new Outlook
profile.

I'm pretty sure I've done that, but give me the
instructions
again.
Thanks.

Russ Valentine [MVP-Outlook] wrote:
If you want real time support, call Microsoft. I sleep at
night.
Actually, I've posted these instructions at least hindered
times,
and
they
have worked for everyone else. Go back over them. Do them
correctly.
If
you
need to re-add the address book service, use the Outlook
Address
Book,
just
as the instructions say. Never use the Personal Address
Book.
It is not necessary for the Outlook to be open for the Fax
Service
to
use
your Contacts. It may now be necessary for you to create a
new
Outlook
profile. You've probably corrupted your current one.
--
Russ Valentine
[MVP-Outlook]
AND RUSS, THIS IS MY THIRD REPLY TO YOUR ANSWER. WHY ON
EARTH
HASN'T
ANYONE EVER ANSWERED IN THIS FORUM TO ALL THESE
FRUSTRATED
PEOPLE
LIKE
ME THAT OUTLOOK HAS TO BE OPEN IN ORDER TO SEND A FAX
USING
THE
ADDRESS
BOOK? THE ADDRESS BOOK ALWAYS APPEARS IF OUTLOOK IS
OPEN.
WILL
NOT
APPEAR IF THE APPLICATION IS CLOSED. NEVER ASSUME
ANYTHING!!
WHAT
A
WASTE OF TIME THIS HAS BEEN FOR ME AND ESPECIALLY FOR
YOU
WITH
ALL
THE
REPLIES YOU'VE MADE TO PEOPLE. NOWHERE ON MICROSOFT'S
ANSWER
WEBPAGES
DOES IT SAY THAT OUTLOOK HAS TO BE OPEN FOR THE ADDRESS
BOOK
TO
APPEAR
IN THE FAX APPLICATION. I HOPE THIS FINALLY ENDS THIS
IDIOCY
OF
SO
MANY
PEOPLE POSTING THIS SAME PROBLEM.


Russ Valentine [MVP-Outlook] wrote:
It is not unusual for the Outlook Address Book to "lose
track"
of
the
connection to its Contacts Folder when you move or
import
your
PST
or
update
your Outlook version or operating system. Use the
following
steps
to
reset
the connection. Note that in some instances you may
actually
have
to
remove
the Outlook Address Book completely from your Profile,
close
Outlook,
and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email
address
book.
Right
click the Contacts folder, choose Properties then
Outlook
Address
Book.
Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts,
choose
View
or
change
existing directories or address book. Is the Outlook
Address
Book
present?
If it isn't listed, add it and close and restart
Outlook.
If
it
is
listed,
then remove it and close then restart Outlook and
repeat
these
steps
to
add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes, it is. Russ, you worked with me on this 2 years
ago. I
saved
all
the messages, but whatever I try doesn't work. I
appreciate
your
help
-- please use the exact terms for functions that
appear
in
Outlook
and
elsewhere, rather than general directions like
"configure
this
or
that." I have Outlook 2002 and Windows XP. I find it
absolutely
astonishing that Microsoft makes their software so
difficult
to
use.
You would think a competitor would step in with
better
software
and
decent help menus. Thanks much.

Russ Valentine [MVP-Outlook] wrote:
One of the most frequently posted problems here. You
simply
need
to
reconfigure your Outlook Address Book so that it
contains
a
valid
reference
to your Outlook Contacts Folder. There are countless
posts
here
to
tell
you
how to do so. If you want me to post it again, then
provide
your
Outlook
version.
--
Russ Valentine
[MVP-Outlook]
And now I tried it again in Fax (just after
posting
previous
message),
and Contacts Newbie is there, but the nasty error
message
came
up
again, and no contacts are there.

Neil wrote:
And now I tried it again, but at the end I named
the
folder
Contacts
Newbie, and it comes up correctly in Fax. But,
tomorrow
... ?
Neil wrote:
Today I tried the instructions again, and still
get
the
error
message.
Yesterday, when I got it to work, I named the
folder
Contacts
New.

Neil wrote:
I get this error message every time I try to
send a
fax
using
the
Windows XP Fax, and want to use the address
book:
The
address
list
could not be displayed ...

I followed the instructions at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901
"The address list could not be displayed"
error
message
when
you
use
your Contacts to address a new message in
Outlook

and somehow eventually get the address book
to
come
up
in
the
Fax
routine, but the next day when I go to use
it,
after
computer
has
been
turned off for the night, the same error
message
comes
up.