template won't work

L

Lisa

We were given a name tag template which is basically a word document that we
fill in and print. You just open from the cd and save as to your desk top.
It works on my computer and 2 other office computers but when we tried to put
it on the one computer it won't work- you can save it and type in names but
when you do a print or print preview it has the words format in all the areas
we had put names.

That computer operates with XP like all the others. We even put it up as a
shared folder and she still can't use it.

Any ideas? I mean it is just a plain word document that she can't seem to
save and use?
 
G

Graham Mayor

Just a guess - tell her to press ALT+F9!

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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S

Suzanne S. Barnhill

It is the keyboard shortcut to toggle field codes. In itself, it wouldn't
have any effect (if "Field codes" were checked on the Print tab of Tools |
Options, then toggling the *display* wouldn't make any difference), but if
the label content were some kind of field, then being able to examine the
underlying field code might help determine the problem. Odd things that show
up at print time are often the result of field updating.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 
S

Stefan Blom

Then have you tried Suzanne's suggestion to turn off the *printing* of field
codes? In Word 2003, it's on the Print tab of Tools | Options.

If you are using Word 2007, click the Office button and then click Word
Options. In the Advanced category, clear "Print field codes instead of their
values" (under "Print"). Click OK to close the dialog box.
 

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