Telephony Service does not start

[Mark Blake]

Running Win XP SP2.
I cannot start the Telephony service, which is causing problems in
Outlook contacts, when I update a contact with a phone number, Outlook
freezes becuas it is linked to Tapi for number formatting (well thats
what i heard anyway).

Also i cannot open Phone and Modem connections from control panel.

This error is in the Event log.

The Telephony service terminated with the following error:
The specified module could not be found.

With SC Query i get this information;

SERVICE_NAME: tapisrv
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 126 (0x7e)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Its been happening for so long i cannot recall what i changed on the
system to cause it to happen. Also i dont have a modem on this PC,
its connected to a Lan.

I reinstalled SP2 to see if that would clear the issue but no.
The file svchost.exe is in the right folder, ....system32\

Any ideas how to resolve this issue?

 

[Mary Sauer]

In the control panel, open Administrative Tools, double-click services, scroll down
to Telephony and start the service.