Telephone numbers disappear on web pages

[JWBH]

I have searched a number of store websites and they all have their telephone
numbers missing on their web page.

They say 'Telephone' then there is a blank with no number there. So this is
something that is happening to all different sites on my PC. Sometimes the
telephone numbers flash up for about two seconds, before then disappearing.

Is this a virus? Does anyone know its name please? I have Zone Alarm, AVG
anti virus running as well as the XP firewall.

Thanks for any advice.

 

[SingaporeWebDesign]

Hello,

Any links to websites having that problem so that we can take a look too?

--
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http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[Rick Merrill]

I have searched a number of store websites and they all have their telephone
numbers missing on their web page.

They say 'Telephone' then there is a blank with no number there. So this is
something that is happening to all different sites on my PC. Sometimes the
telephone numbers flash up for about two seconds, before then disappearing.

Is this a virus? Does anyone know its name please? I have Zone Alarm, AVG
anti virus running as well as the XP firewall.

Thanks for any advice.

I'd guess they retroactively REMOVED the actual numbers...

 

[JWBH]

I have tried quite a few sites even my doctors surgery. The telephone
number shows up for a couple of seconds and then disappears.

 

[Beauregard T. Shagnasty]

I have tried quite a few sites even my doctors surgery. The
telephone number shows up for a couple of seconds and then
disappears.

Please provide the exact URL to one or two of these pages with
disappearing telephone numbers (as asked yesterday).

Also, try something other than Internet Explorer.
http://k75s.home.att.net/tips.html#browsers

 

[JWBH]

Thanks to all.

My browser is Internet Explorer 7 and mail browser is Outlook Express 6.

Some examples below of the sites where the telephone numbers disappear
(usually within 10 seconds or so).

saynoto0870.com

http://www.saynoto0870.com/companysearch.php


store locator for sainsburys

http://www.sainsburys.co.uk/shoppingandservices/storelocator/searchresults.htm?query=nw9+5ra


store locator for Asda


http://www.asda.co.uk/corp/storelocator_frameset/storelocator_frameset.htm

 

[Beauregard T. Shagnasty]

My browser is Internet Explorer 7 and mail browser is Outlook Express
6.

OE is a mail client, not a mail browser...

Some examples below of the sites where the telephone numbers
disappear (usually within 10 seconds or so).

saynoto0870.com
http://www.saynoto0870.com/companysearch.php

That is a search page with no telephone numbers. Need to enter
additional info?

store locator for sainsburys
http://www.sainsburys.co.uk/shoppingandservices/storelocator/searchresults.htm?query=nw9+5ra

Numerous numbers show there that do not disappear. Ex:
Tel: 020 8201 3078
Tel: 020 8905 6066
Fax: 020 8952 0472
Tel: 020 8446 2655

I visited this Sainsbury page with IE6, Firefox, and Opera, and no
numbers disappeared.

store locator for Asda
http://www.asda.co.uk/corp/storelocator_frameset/storelocator_frameset.htm

Can't find any telephone numbers until you:
"Please enter town or postcode before you search"
and I don't know your town or postcode.

Once again, it is time for you to try another browser. None of these
installations will harm your computer, nor interfere with your later use
of Internet Exploder. I'd recommend Firefox to start.

http://k75s.home.att.net/tips.html#browsers

 

[JWBH]

OE is a mail client, not a mail browser...


That is a search page with no telephone numbers. Need to enter
additional info?


Numerous numbers show there that do not disappear. Ex:
Tel: 020 8201 3078
Tel: 020 8905 6066
Fax: 020 8952 0472
Tel: 020 8446 2655

I visited this Sainsbury page with IE6, Firefox, and Opera, and no
numbers disappeared.


Can't find any telephone numbers until you:
"Please enter town or postcode before you search"
and I don't know your town or postcode.

Once again, it is time for you to try another browser. None of these
installations will harm your computer, nor interfere with your later use
of Internet Exploder. I'd recommend Firefox to start.

http://k75s.home.att.net/tips.html#browsers

-Motorcycles defy gravity; cars just suck

with saynoto0870 just type in, 'sainsburys'

my post code for the other store locators is London (u.k.) nw9 5ra.

internet explorer is what i'm familar with so would prefer to try and sort
that out.

 

[SingaporeWebDesign]

Hello,

The numbers do not disappear on my end.

Try running it with add-ons disabled. Start Internet Explorer as normal,
Tools, Manage Add-ons, Enable or Disable Add-ons.

Disable all the add-ons and enable them one by one till the problem appears
and you get the culprit.


--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[Beauregard T. Shagnasty]

with saynoto0870 just type in, 'sainsburys'

Where? In the Google Search box?

my post code for the other store locators is London (u.k.) nw9 5ra.

Entering 'London' in your last link produced places with phone numbers
that do not disappear.

Old Kent Road
Ossory Road
SE1 5AG
Tel: 0207 500 7900

internet explorer is what i'm familar with so would prefer to try and sort
that out.

Do you have the Google Toolbar installed? It produces sometimes
unpredictable results from what I've read elsewhere. However, removing
tel numbers is not something logical.

Here is a newspaper page with U.S. telephone numbers, at the bottom at
"IMPORTANT PHONE NUMBERS:". Do they disappear as well?
http://www.democratandchronicle.com/apps/pbcs.dll/frontpage

Seriously, try a better browser.

 

[Allen]

Where? In the Google Search box?


Entering 'London' in your last link produced places with phone numbers
that do not disappear.

Old Kent Road
Ossory Road
SE1 5AG
Tel: 0207 500 7900


Do you have the Google Toolbar installed? It produces sometimes
unpredictable results from what I've read elsewhere. However, removing
tel numbers is not something logical.

Here is a newspaper page with U.S. telephone numbers, at the bottom at
"IMPORTANT PHONE NUMBERS:". Do they disappear as well?
http://www.democratandchronicle.com/apps/pbcs.dll/frontpage

Seriously, try a better browser.

Ditto. Firefox shows them.
Allen

 

[Tom Willett]

| >
| > Seriously, try a better browser.
| >
| Ditto. Firefox shows them.
| Allen

FYI, I have no problems with the phone numbers in IE7 or Firefox.

Tom

 

[Elmo]

Thanks to all.

My browser is Internet Explorer 7 and mail browser is Outlook Express 6.

Some examples below of the sites where the telephone numbers disappear
(usually within 10 seconds or so).

saynoto0870.com

http://www.saynoto0870.com/companysearch.php


store locator for sainsburys

http://www.sainsburys.co.uk/shoppingandservices/storelocator/searchresults.htm?query=nw9+5ra


store locator for Asda


http://www.asda.co.uk/corp/storelocator_frameset/storelocator_frameset.htm

Click and swipe the mouse pointer across the phone numbers. Do they
appear then? If so, the font color is changing to the same as the
background.

 

[JWBH]

Thanks to all

Here is a newspaper page with U.S. telephone numbers, at the bottom at

"IMPORTANT PHONE NUMBERS:". Do they disappear as well?
http://www.democratandchronicle.com/apps/pbcs.dll/frontpage

yep they disappear.

highlighting the number as suggested by a contributor does not reveal its
existance.

going through the add ons is my next course of action, as suggested. all
nine of them.... sigh

would it be worth while going back to some of my previous restore points,
i'm wondering ??

 

[Beauregard T. Shagnasty]

In 24hoursupport.helpdesk, JWBH wrote:

[Beauregard T. Shagnasty wrote:]

Here is a newspaper page with U.S. telephone numbers, at the bottom at
yep they disappear.

highlighting the number as suggested by a contributor does not reveal its
existance.

View the source of the page(s), and verify they are present.

going through the add ons is my next course of action, as suggested. all
nine of them.... sigh

...and be sure to check for options in whichever one of your
addons/toolbars is causing it.

would it be worth while going back to some of my previous restore points,
i'm wondering ??

No. It has to be a browser addon.

 

[Blinky the Shark]

Thanks to all

Here is a newspaper page with U.S. telephone numbers, at the bottom at
yep they disappear.

highlighting the number as suggested by a contributor does not reveal its
existance.

going through the add ons is my next course of action, as suggested. all
nine of them.... sigh

would it be worth while going back to some of my previous restore points,
i'm wondering ??

Someone suggested checking with another browser on that machine. Have
you done so, yet? That will help you determine if it's the browser or
something else. Download Firefox and see what happens. It won't bite
you even if you *are* stuck on the MS tit.

 

[Beauregard T. Shagnasty]

Someone suggested checking with another browser on that machine. Have
you done so, yet? That will help you determine if it's the browser
or something else. Download Firefox and see what happens. It won't
bite you even if you *are* stuck on the MS tit.

Yep, I did, several times. Even explained the "won't bite you" part.

 

[JWBH]

Hello,

The numbers do not disappear on my end.

Try running it with add-ons disabled. Start Internet Explorer as normal,
Tools, Manage Add-ons, Enable or Disable Add-ons.

Disable all the add-ons and enable them one by one till the problem
appears
and you get the culprit.


--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

Mr *Singapore Web Design* is the 'top' man. diabled Skype 'add on'
browser helper, and 'Bingo'. Thanks to all.

 

[SingaporeWebDesign]

Hello,

You're welcome - Thank you for posting back on the working resolution.

--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[Malke]

please let me know if you found a solution.

i believe it may have to do with a skype add-on that makes phone nos
active, but i'm not sure how to get rid of it.

Contact Skype tech support for help with their product. This is a known
issue.


Malke