Figures, it has to be an owner/CEO/etc.!! Never happens to Joe or Jane Blow.
You are welcome to call PSS - they will open a ticket with you and work until it is resolved. It has proven worth the money to several people and, if they confirm it is a bug with the software, they will not charge you. Also, if they have a hotfix for this issue, you are not charged for the call or the hotfix.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, kathleyne asked:
| Correct, neither help permanently fix the problem. I would totally
| agree with you, but this is the only mailbox/client experiencing the
| issue. Do you think anyone at the Microsoft support line would be
| able to troubleshoot this for us? The end user is one of the
| company's owners - I'd be happy to pay the support cost if we could
| get him fixed up.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Detect and Repair and/or a new mail profile does not fix it either?
|| If that is the case, I would look to other environmentals for a
|| possible culprit, like your Exchange server perhaps.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, kathleyne asked:
||
||| Yup. All three steps. Each time it works, and then eventually the
||| same issue returns.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Tried this yet?
||||
http://support.microsoft.com/kb/197036/en-us
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, kathleyne asked:
||||
||||| The errors range from outlook freezing completely to the "could
||||| not complete the operation; one or more parameters are invalid"
||||| error.
|||||
||||| When we remove and recreate the mailbox at the Exchange level,
||||| exporting all previously stored data to PST first, the error and
||||| freezing go away until new tasks are created. The 'trigger' task
||||| that causes the error to return is not consistent. In other
||||| words, the tasks that have triggered the error do not seem to
||||| have anything in common.
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| You first - define corrupt and what error messages you are
|||||| seeing.
||||||
|||||| --ÂÂÂÂ
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. All
|||||| unsolicited mail sent to my personal account will be deleted
|||||| without reading.
||||||
|||||| After furious head scratching, kathleyne asked:
||||||
||||||| We have an ongoing problem with a Corporate Outlook 2003 client.
||||||| The tasks are constantly becoming corrupt. We have rebuilt the
||||||| mailbox twice, after going through the 'adjust the view'
||||||| nonsense several times, and now the problem is back. We do not
||||||| import the data back into the new mailbox - these are new tasks
||||||| becoming corrupt. What causes this? Please post any
||||||| suggestions.