Taskbar location problem

[Guest]

As my family's designated computer expert, I have a relative with a problem -
the taskbar has been dragged to the right and she cannot get it back to the
bottom of the screen. It is a windows XP machine, and the taskbar is not
locked (we already checked this). Is there a place in the registry I can
check to determine the taskbar location? If so, I should be able to walk her
through changing it. Otherwise, she is threatening to buy a new machine!

Thanks,
Glenn Harland

 

[dev]

/G. Harland/ said:

As my family's designated computer expert, I have a relative with a problem -
the taskbar has been dragged to the right and she cannot get it back to the
bottom of the screen. It is a windows XP machine, and the taskbar is not
locked (we already checked this). Is there a place in the registry I can
check to determine the taskbar location? If so, I should be able to walk her
through changing it. Otherwise, she is threatening to buy a new machine!

Left-click inside the taskbar - and hold down the button.

Drag to the bottom of the screen. An outline of the taskbar should appear
there. Let go of the mouse button.

 

[Guest]

She claims to be doing this already. I asked about the outline and she
states she does not see it.

I think I will have her make one of my cousins come over her house and fix it!

 

[Rick \Nutcase\ Rogers]

Try remote assistance - quicker for you and her. Make sure she grabs in a
blank area of the taskbar.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

How do I perform the remote assistance? Is there a program I can run?
Something like PC Anywhere, I suppose, right?

 

[Rick \Nutcase\ Rogers]

Hi,

Remote assistance is included with all versions of WinXP, open Help &
Support and enter it into the search box. It's very easy to use.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org