tapi.exe error on startup

  • Thread starter Thread starter ligerdynomite
  • Start date Start date
L

ligerdynomite

Hello,

I have a user receiving an error "tapi.exe has encountered an error and
needs to close" on startup.
I don't believe that this is spyware because it only appears right after
start-up and the machine doesn't seem to affected at any other time. However,
I am having the user run Symantec AV just to be sure.

Has anyone ever seen this error or know what program tapi.exe is from? I am
thinking that it may be part of one of their programs that begin on startup,
but I don't want to have the user re-install all those programs.
 
Hello,

I have a user receiving an error "tapi.exe has encountered an error and
needs to close" on startup.
I don't believe that this is spyware because it only appears right after
start-up and the machine doesn't seem to affected at any other time. However,
I am having the user run Symantec AV just to be sure.

Has anyone ever seen this error or know what program tapi.exe is from? I am
thinking that it may be part of one of their programs that begin on startup,
but I don't want to have the user re-install all those programs.
Click to expand...

TAPI is a part of Windows that is usued in setting up standard analog
dial-up modem. You may have to remove and re-installed the drivers
for this modem.
 
ligerdynomite said:
Hello,

I have a user receiving an error "tapi.exe has encountered an error and
needs to close" on startup.
I don't believe that this is spyware because it only appears right after
start-up and the machine doesn't seem to affected at any other time. However,
I am having the user run Symantec AV just to be sure.

Has anyone ever seen this error or know what program tapi.exe is from? I am
thinking that it may be part of one of their programs that begin on startup,
but I don't want to have the user re-install all those programs.
Click to expand...

Did you use the tool from Sysinternal for your Modem or the number of lines
you can monitor?
http://www.microsoft.com/technet/prodtechnol/sbs/45/reskit/part10/sbrk1052.mspx?mfr=true

I also read that this can be a Virus BackDarter A (which Old one may be
recreated?).
You can investigate the original source of this app by searching for:
TAPI.EXE opn the system which may be located here:
C:\Windows\System32\TAPI.exe
You can take it off from the startup list by going to the Run command and
type in:
msconfig >> click [OK] then click on Startup Tab on the sys config window.
Or type in the run command text input:
regedit >>click [OK] and locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = Locate in
the right pane/window and remove it.
HTH.
nass
 
Hello,

Thank you for your post as well as to Nass for the information sharing.

I think what Nass said was right on the target. We should first narrow down
the issue and investigate the original source of this issue.

Please search "tapi.exe" under %SYSTEMDRIVE% on your computer first.

And then please use System Configuration utility in Windows XP to narrow
down which startup program causes the issue.

To do this, please follow the below steps:

1. Click Start, click Run, type msconfig, and then click OK.

2. On the Startup tab, uncheck all startup programs and click OK.

3. Restart your computer.

If the issue does not occur, please use Selective startup method try to
find which startup program causes the issue by turning startup programs on
or off.

To do this, please follow the below steps:

1. Click Start, click Run, type msconfig, and then click OK.

2. On the Startup tab, check one of the available startup item and
uncheck all the other items and click OK.

3. Restart your computer.

4. Repeat steps 1 through 3 until the issue occur, and then please let me
know which startup program cause the issue.

If the issue still occurs when all startup programs are unchecked, please
try to perform a clean boot and check whether the issue still occurs.

To perform a clean boot, please follow the below steps:

1. Click Start->Run...->type msconfig and press Enter

2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.

3. Click Startup tab and Disable All startup items

4. Click OK and choose Restart

5. After reboot, check whether the issue still occurs

Please also run a full Virus scanning on your computer.

Please let me know the result when you finish the tests. Thanks.

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: tapi.exe error on startup
| thread-index: Acib+zTXAGx0XlnpT5Ofre2GNpVp3w==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?bGlnZXJkeW5vbWl0ZQ==?= <[email protected]>
| Subject: tapi.exe error on startup
| Date: Fri, 11 Apr 2008 10:41:00 -0700
| Lines: 20
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windowsxp.general
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:188772
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| Hello,
|
| I have a user receiving an error "tapi.exe has encountered an error and
| needs to close" on startup.
| I don't believe that this is spyware because it only appears right after
| start-up and the machine doesn't seem to affected at any other time.
However,
| I am having the user run Symantec AV just to be sure.
|
| Has anyone ever seen this error or know what program tapi.exe is from? I
am
| thinking that it may be part of one of their programs that begin on
startup,
| but I don't want to have the user re-install all those programs.
|
|
|
|
|
|
| --
| Any Help is much appreciated,
| Matt
|
 
Hello,

I'm wondering if the suggestion has helped or if you have any further
questions.

Please feel free to respond to the newsgroups if I can assist further.

Thanks.

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 92477974
| References: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) (Jian-Ping Zhu [MSFT])
| Organization: Microsoft
| Date: Mon, 14 Apr 2008 12:02:57 GMT
| Subject: RE: tapi.exe error on startup
| X-Tomcat-NG: microsoft.public.windowsxp.general
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.windowsxp.general
| Lines: 98
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:189353
| NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
|
| Hello,
|
| Thank you for your post as well as to Nass for the information sharing.
|
| I think what Nass said was right on the target. We should first narrow
down
| the issue and investigate the original source of this issue.
|
| Please search "tapi.exe" under %SYSTEMDRIVE% on your computer first.
|
| And then please use System Configuration utility in Windows XP to narrow
| down which startup program causes the issue.
|
| To do this, please follow the below steps:
|
| 1. Click Start, click Run, type msconfig, and then click OK.
|
| 2. On the Startup tab, uncheck all startup programs and click OK.
|
| 3. Restart your computer.
|
| If the issue does not occur, please use Selective startup method try to
| find which startup program causes the issue by turning startup programs
on
| or off.
|
| To do this, please follow the below steps:
|
| 1. Click Start, click Run, type msconfig, and then click OK.
|
| 2. On the Startup tab, check one of the available startup item and
| uncheck all the other items and click OK.
|
| 3. Restart your computer.
|
| 4. Repeat steps 1 through 3 until the issue occur, and then please let
me
| know which startup program cause the issue.
|
| If the issue still occurs when all startup programs are unchecked, please
| try to perform a clean boot and check whether the issue still occurs.
|
| To perform a clean boot, please follow the below steps:
|
| 1. Click Start->Run...->type msconfig and press Enter
|
| 2. Click Services tab and select Hide All Microsoft Services and Disable
| All third party Services.
|
| 3. Click Startup tab and Disable All startup items
|
| 4. Click OK and choose Restart
|
| 5. After reboot, check whether the issue still occurs
|
| Please also run a full Virus scanning on your computer.
|
| Please let me know the result when you finish the tests. Thanks.
|
| Sincerely,
| Neo Zhu,
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
| =====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| =====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | Thread-Topic: tapi.exe error on startup
| | thread-index: Acib+zTXAGx0XlnpT5Ofre2GNpVp3w==
| | X-WBNR-Posting-Host: 207.46.193.207
| | From: =?Utf-8?B?bGlnZXJkeW5vbWl0ZQ==?= <[email protected]>
| | Subject: tapi.exe error on startup
| | Date: Fri, 11 Apr 2008 10:41:00 -0700
| | Lines: 20
| | Message-ID: <[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | charset="Utf-8"
| | Content-Transfer-Encoding: 7bit
| | X-Newsreader: Microsoft CDO for Windows 2000
| | Content-Class: urn:content-classes:message
| | Importance: normal
| | Priority: normal
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| | Newsgroups: microsoft.public.windowsxp.general
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:188772
| | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| | X-Tomcat-NG: microsoft.public.windowsxp.general
| |
| | Hello,
| |
| | I have a user receiving an error "tapi.exe has encountered an error and
| | needs to close" on startup.
| | I don't believe that this is spyware because it only appears right
after
| | start-up and the machine doesn't seem to affected at any other time.
| However,
| | I am having the user run Symantec AV just to be sure.
| |
| | Has anyone ever seen this error or know what program tapi.exe is from?
I
| am
| | thinking that it may be part of one of their programs that begin on
| startup,
| | but I don't want to have the user re-install all those programs.
| |
| |
| |
| |
| |
| |
| | --
| | Any Help is much appreciated,
| | Matt
| |
|
|
 
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