sytem reboot when inserting a dvd with autorun feature

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Guest

Guys I have a terrible problem from the first day I bought my new computer.
When I insert a dvd (not cd) with an autorun feature on it, my pc crashes and
reboots by itself, sometimes even dropping the rate of my hard disks (two
disks configured rate 0). I have tried everything but I did not managed yet
to find a solution for that. Can anybody help?!
 
Michalis said:
Guys I have a terrible problem from the first day I bought my new computer.
When I insert a dvd (not cd) with an autorun feature on it, my pc crashes and
reboots by itself, sometimes even dropping the rate of my hard disks (two
disks configured rate 0). I have tried everything but I did not managed yet
to find a solution for that. Can anybody help?!

New computer = take it back immediately. This is probably a hardware issue.

Malke
 
"Michalis"wrote
Guys I have a terrible problem from the first day I bought my new
computer.
When I insert a dvd (not cd) with an autorun feature on it, my pc crashes
and
reboots by itself, sometimes even dropping the rate of my hard disks (two
disks configured rate 0). I have tried everything but I did not managed
yet
to find a solution for that. Can anybody help?!

If it's a new computer contact the computer vendor.
 
Michalis said:
Guys I have a terrible problem from the first day I bought my new computer.
When I insert a dvd (not cd) with an autorun feature on it, my pc crashes and
reboots by itself, sometimes even dropping the rate of my hard disks (two
disks configured rate 0). I have tried everything but I did not managed yet
to find a solution for that. Can anybody help?!

Use Control Panel - System - Advanced and click on the Settings button
in the Startup and Recovery (bottom) section. In the Startup and
Recovery window click on the checkbox for "Automatically restart" to
clear it then click on Apply and OK as needed to exit.

That should result in a "Blue Screen Of Death" STOP error instead of
any automatic reboot. The contents of the STOP error message,
including the STOP code, all 4 parameters, and any file or module
names mentioned, will be a direct clue as to the underlying cause of
your problems. Post that information back here if you need further
assistance.

You also should give serious consideration to the other suggestions
about taking the computer back if it is a very recent purchase.

One further point. In my opinion RAID 0 is an excessively risky
configuration as there is no redundancy and a failure of either disk
will result in the loss of the entire contents of both. The risk is
double that of the failure of a single stand alone disk. So I hope
that you have a good backup procedure for your data.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 

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