\systemroot\system32\config\software - log or alternate is corrupt

[Guest]

This is the message I am receiving when booting my laptop. I have two
problems: 1: When I hit my 'access ibm' button for recovery, I am asked for a
password that has unfornately been forgotten. Anyway around this?

2: I have found information to repair this problem but all my computer does
is reboot. I cannot find a way to get to a C: prompt. Again, anyway around
this?

I have a R50E laptop if that helps any running XP Professional.

 

[Bruce Chambers]

This is the message I am receiving when booting my laptop. I have two
problems: 1: When I hit my 'access ibm' button for recovery, I am asked for a
password that has unfornately been forgotten. Anyway around this?

Either look in the manual that came with the laptop, if any, or consult
IBM's tech support.

2: I have found information to repair this problem but all my computer does
is reboot. I cannot find a way to get to a C: prompt. Again, anyway around
this?

Boot from the WinXP installation CD.

I have a R50E laptop if that helps any running XP Professional.

How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

Once you've recovered, you might want to look here, as well:

How to Troubleshoot Registry Corruption Issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;822705


--

Bruce Chambers

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