J
jhhen
I can connect to my ISP but I can't browse any web pages.
What is causing the c\windows\system32
\shdoclc.dll/dnserror? How is it cured?
What is causing the c\windows\system32
\shdoclc.dll/dnserror? How is it cured?
J
Jan Il
Hi jhhen 
It is likely you have hijackware on your system. Download, install and run
the programs below.
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/ or http://forums.spywareinfo.com/
<<DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>
You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
(NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again to be sure there
are no lingering items on the system.
Also download and run the following programs to be sure your system is free
of all malware, spyware, adware and parasites.
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
You *MUST* update these two programs before running. Run both programs, as
what one does not detect, the other may.
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
or
http://majorgeeks.com/download2471.html
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
(If needed: AdAware Manual updates only):
Scroll down to Updates Available -
http://lavasoft.element5.com/support/download
Here is information on how to help protect your system:
Practice Safe Hex
http://www.claymania.com/safe-hex.html
"So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051
This program helps control parasites, spyware, adware, and malware that may
get on your system:
SpywareBlaster: Free
http://www.javacoolsoftware.com/spywareblaster.html
Hope this helps.
Jan
It is likely you have hijackware on your system. Download, install and run
the programs below.
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/ or http://forums.spywareinfo.com/
<<DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>
You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
(NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again to be sure there
are no lingering items on the system.
Also download and run the following programs to be sure your system is free
of all malware, spyware, adware and parasites.
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
You *MUST* update these two programs before running. Run both programs, as
what one does not detect, the other may.
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
or
http://majorgeeks.com/download2471.html
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
(If needed: AdAware Manual updates only):
Scroll down to Updates Available -
http://lavasoft.element5.com/support/download
Here is information on how to help protect your system:
Practice Safe Hex
http://www.claymania.com/safe-hex.html
"So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051
This program helps control parasites, spyware, adware, and malware that may
get on your system:
SpywareBlaster: Free
http://www.javacoolsoftware.com/spywareblaster.html
Hope this helps.
Jan