redirected to another website

J

Jeff

Hello,
I am unable to use outlook express or internet explorer
When I enter an address like www.del.com. I get
redirected to www.bestoftheweb.cc/errorpage the .cc in
stead of .com is strange. also get system32
\shdoclc.dll/dnserror
i am sure that i have a good dial up connection.
How do I get rid of this?
thanks for any help
 
J

Jim Byrd

Hi Jeff - I think this might be a CoolWebSearch variant, but I can't be
sure. You kinda need to know what the parasite(s) is/are before you can do
much about fixing them except to apply some general tools like AdAware
and/or SpyBot S&D (see below). Start here:

Download HijackThis, free, here:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

Unzip it to any convenient folder, start it then press Scan. Click on
SaveLog when it's finished which will create hijackthis.log. Now click the
Config button, then Misc Tools and click on Generate StartupList.log which
will create Startuplist.txt

Then go to one of the following forums:

Spyware and Hijackware Removal Support, here:
http://www.spywareinfo.com/forums/index.php?s=8a236cdf61469fbad3bddbe810be0374&act=SF&f=11

or Net-Integration here:
http://www.net-integration.net/cgi-...86d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949

or Tom Coyote here:
http://tomcoyote.org/forums/index.php?act=ST&f=10&t=495&s=2c6e92805e310b519b9fa61cc7098fba

Sign in, then copy and paste both files into a message asking for
assistance, Someone will answer with detailed instructions for the removal
of your parasite(s).


For the general hijack case, the best way to start is to get Ad-Aware 6.0,
Build 181 or later, here: http://www.lavasoftusa.com/support/download/.
Update and run this regularly to get rid of most "spyware/hijackware" on
your machine. If it has to fix things, be sure to re-boot and rerun
AdAware again and repeat this cycle until you get a clean scan. The reason
is that it may have to remove things which are currently "in use" before it
can then clean up others.

Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After fixing things with SpyBot S&D, be sure to
re-boot and rerun SpyBot again and repeat this cycle until you get a clean
"no red" scan. The reason is that SpyBot sometimes has to remove things
which are currently "in use" before it can then clean up others.


Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 
J

Jeff

-----Original Message-----
Hello,
I am unable to use outlook express or internet explorer
When I enter an address like www.del.com. I get
redirected to www.bestoftheweb.cc/errorpage the .cc in
stead of .com is strange. also get system32
\shdoclc.dll/dnserror
i am sure that i have a good dial up connection.
How do I get rid of this?
thanks for any help


.
Hello Jim
Thanks for all the info i will try them.
THANKS a MILLION for YOUR TIME !!!
Jeff
 
J

Jim Byrd

YW, Jeff - Please let us know what they find and how you make out so that
we'll know better how to aid others next time.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 
M

Mike Burgess

Jeff,
bestoftheweb.cc = ExactSearchbar
http://securityresponse.symantec.com/avcenter/venc/data/adware.exactbar.html
--
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 11-17-03]
Please post replies to this Newsgroup, email address is invalid
 

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