system32\fnqkcxwd.dll

[Villeta]

Is this a hijacking and if it is can anyone send me to a FREE malware and
spyware site for its removal, and by Free I mean no money to use the software
and all of its uses!

 

[Rick Rogers]

Hi,

Yes it probably is, but whether it's a virus or a bit of spy/adware remains
to be seen. You could use TrendMicro or AVG, both are free, to help identify
if it is a virus. If it's malware, then Spybot or Adaware may help.

Frankly, if you just look in the registry run keys, you'll likely find the
entry that loads it and you can simply delete the string. After rebooting,
the file will no longer be in use and you should be able to use it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Malke]

Is this a hijacking and if it is can anyone send me to a FREE malware and
spyware site for its removal, and by Free I mean no money to use the
software and all of its uses!

Probably the file is malware. Follow the general steps below. You will need
to get tools/updates from a different, known-clean computer. Everything I
suggest for self-help is free.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke