system windows.....

  • Thread starter Thread starter stell
  • Start date Start date
S

stell

will not stay open. By system windows I mean Task Manager, MSconfig, Regedit
etc. As soon as I run the arrow over them, they disappear. Using a Gateway
laptop with XP home. I checked the mouse and touch pad properties but didn't
see anything odd there. Can anyone help?
TIA
 
Hi,

Viral infection, possible Klez or Yaha, but there are several others. Use
the emergency tools described by MVP Doug Knox here while you update your
antivirus software and run full system scans from Safe mode. Running in
normal mode is sort of pointless, as av software is generally unable to
remove bugs that are in resident memory.

http://www.dougknox.com/xp/utils/xp_emerutils.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Thank you. I'll give it a go.

Rick "Nutcase" Rogers said:
Hi,

Viral infection, possible Klez or Yaha, but there are several others. Use
the emergency tools described by MVP Doug Knox here while you update your
antivirus software and run full system scans from Safe mode. Running in
normal mode is sort of pointless, as av software is generally unable to
remove bugs that are in resident memory.

http://www.dougknox.com/xp/utils/xp_emerutils.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
The utility windows also popped up and then disappeared before I could do
anything. Running virus scan in safe mode now. Any other suggestions?
Thanks.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top