system will not restore or even undo last restore

[Guest]

I had a trojan horse virus which I cleaned up eventually with AVG 7.0 and a de-bugger. System seems to run fine now other than being unable to restore if I have a problem. I have tried many different dates to restore to and the process seems normal until after reboot. Then I get a "no changes have been made to your computer" message

 

[Will Denny]

Hi

That kind of error would suggest that System Restore has one or more corrupt files in it. You can turn SR off/on again, but you will lose any existing checkpoints:

Right click My Computer, select Properties and then the System Restore tab. Enable 'Turn off System Restore on all drives' and reboot your PC. After that 1st reboot go back into SR and disable 'Turn off System Restore on all drives' and reboot your PC again. After that 2nd reboot you should one new SR checkpoint.

--

Will Denny
MS-MVP Windows - Shell/User


| I had a trojan horse virus which I cleaned up eventually with AVG 7.0 and a de-bugger. System seems to run fine now other than being unable to restore if I have a problem. I have tried many different dates to restore to and the process seems normal until after reboot. Then I get a "no changes have been made to your computer" message.
|

 

[Will Denny]

You're welcome.

--

Will Denny
MS-MVP Windows - Shell/User


| Thank you Will Denny, that solved the problem!

 

[mm]

Try clicking Start, right click My Computer, click Properties, click System
Restore, tick "Turn off System Restore", OK, restart the computer, go back
and untick "turn off System Restore" this will have cleared all old restore
points (that may contain a the trojan or virus) this will also make a fresh
restore point....

I had a trojan horse virus which I cleaned up eventually with AVG 7.0 and

a de-bugger. System seems to run fine now other than being unable to restore
if I have a problem. I have tried many different dates to restore to and the
process seems normal until after reboot. Then I get a "no changes have been
made to your computer" message.

 

[Guest]

-----Original Message-----
I had a trojan horse virus which I cleaned up eventually

with AVG 7.0 and a de-bugger. System seems to run fine
now other than being unable to restore if I have a
problem. I have tried many different dates to restore to
and the process seems normal until after reboot. Then I
get a "no changes have been made to your computer" message.

.
I had similar problem.switch off computer,then switch

back on.As it,s re-booting type in f1,f2,f8,f10.Look down
menu and find START FROM LAST GOOD STARTING POINT.Click on
that.Hope this helps.Jeff.